What are the responsibilities and job description for the Customer Service Rep position at Lauren Concrete?
Actively promotes a work environment within the Customer Service Department that consistently delivers a World Class Experience to the Lauren Concrete customer and employees.
Knowledge
- Schedule daily customer requests
- Communicate daily with the Business Operations and Sales Departments for the accurate and timely processing of customer orders
- Process and schedule employee paid time-off requests
- Communicate daily with plant operator regarding scheduling requirements
- Process daily schedules in online scheduling system
- Foster a supportive role towards Lauren Concretes mission statement and core values
- Support a positive and productive work environment and demonstrate a positive example for others
- Performs all other related duties, as assigned
Knowledge
- Ordering and scheduling systems
- Vision:
- Speech/Hearing:
- Manual Dexterity:
- Computer Skills:
- Billinigal preferred
- Report to work on time and on a regular basis
- Represent Lauren Concrete in a professional manner in a variety of settings and circumstances
- Understand complex functions, procedures, and processes
- Express oneself clearly and concisely
- Accept responsibility for quality and accuracy of personal work
- Quickly assess a situation and be decisive in problem-solving
- Attention to detail
- Pass Pre-employment Background check and drug screen.
- One to three years of similar or related experience