Dining Services Administrative Assistant & General Store Manager

Dining Services Administrative Assistant & General Store Manager

Laurelmead Cooperative is a premier senior residential community on Providence’s East Side, offering an independent, active lifestyle with exceptional services and amenities. Our Dining Services team plays a central role in the residents’ experience, providing high-quality meals, catering, and hospitality in a welcoming environment.

Position Summary

The Dining Services Admin. Assistant & General Store Manager provides essential administrative and operational support to the Dining Services Department. This position supports daily dining operations, coordinates resident dining requests, menus, recipe updates and special events for our residential community.

This position also manages all aspects of General Store retail operations, including purchasing, pricing, inventory management, financial reporting, and staff oversight such as scheduling and payroll.

The role is well-suited for a highly organized, detail-oriented, and customer-focused professional who thrives in a collaborative, hospitality-driven environment.

Key Responsibilities

Administrative & Financial Reporting

• Serves as primary liaison with Food Service software vendor for purposes of system maintenance, and oversight for the Dining Room, Café, and General Store
• Manage retail pricing, cost and inventory for all items in the General Store
• Provide administrative support to the Executive Chef, Dining Services Committee, and team
• Maintain schedules, calendars, event notices, flyers and departmental records
• Maintain reports for daily items sold in the General Store and Dining Services
• Process invoices, purchase orders, and expense documentation
• Financial reporting including end of month billing for events and General Store

Resident Dining & Event Coordination

• Coordinate resident dining reservations, special requests, and private events
• Support planning and execution of menus, community events, holiday, and themed dinners
• Serve as liaison between residents, Executive Chef and Dining Room Manager

Customer Service

• Act as a primary point of contact for dining-related inquiries
• Provide friendly, responsive service to residents and guests
• Handle requests and concerns with professionalism and care

General Office Duties

• Manage phone calls, emails, internal and external communications
• Maintain organized filing systems (electronic and paper)
• Provide support across the department as needed
• Other duties as assigned

Qualifications

• Associate or bachelor’s degree preferred
• 2 years of administrative experience (hospitality, senior living, or food service preferred)
• Must be highly proficient with food service software
• Recipe software knowledge required; and must possess strong understanding of recipes to adjust and create recipes for Executive Chef
• Knowledge of front and back of house foodservice operations required
• Strong organizational, communication and multitasking skills
• Excellent interpersonal and customer service skills
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Must be detail oriented and be able to perform duties with great accuracy
• Ability to work independently and as part of a team
• Professional, patient, and resident-focused demeanor
• Must fully understand residents’ rights, department policies and procedures
• Must have personal transportation and do shopping as needed
• Nutritional knowledge for menu planning is beneficial

Why Join Laurelmead?

• Mission-driven, resident-centered environment
• Supportive team culture
• Beautiful East Side Providence location
• Opportunity to contribute to a high-quality dining experience

How to Apply

Interested candidates should submit a resume and cover letter outlining their relevant experience.

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person

Salary : $65,000