What are the responsibilities and job description for the Customer Service Representative position at LAUREL HIGHLANDS OUTDOOR CENTER?
Is it time to start looking for that awesome summer job? Join us for a summer you will never forget! Perks include employee housing, competitive pay, employee discounts, and FREE rafting trips. We are hiring for full time and part time seasonal positions in Ohiopyle, PA. Must be available weekends, holidays, and evenings.
Job Summary:
Answer phone calls, sells and reserves outdoor activities and lodging, interacts with customers in person, files information, opens/closes office, general office duties. Interacts with guests upon checking in for outdoor activities, answers guests questions, reviews release forms for completeness, sells and reserves outdoor activities, rents wetsuits, sell souvenirs, maintains inventory, completes necessary paperwork, responsible for sales money, opens and closes check-in booth or store.
Job Duties and Responsibilities:
- Answers phone calls promptly in a fast-paced office setting
- Interact with customers in a friendly and helpful manner via telephone or in person
- Process reservations for outdoor activities or lodging
- Sells and reserves outdoor activities to guests walking in without reservations
- Rents wetsuits or other foul weather gear
- Sells souvenirs after guests return from activities
- Maintains inventory
- Counts sales money for accuracy
- Open and closes check-in booth or store
- Performs other duties that may be assigned by management
Job Requirements:
- Must have good communication skills
- Experience with typing, filling, computer skills, and general office duties recommended
- Cash register knowledge helpful, but not required. We provide training.
Minimum Qualifications:
- Enthusiastic personality
- Available weekends, holidays, and evenings.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
Work Location: In person
Salary : $12 - $15