Host

Job Overview
We are excited to announce that we are seeking Host role at Ysabel in West Hollywood. Ysabel is part of an exciting growing restaurant group that embodies a philosophy of warm hospitality for team members and guests. We welcome candidates with a sincere passion for service and a desire for professional growth who wish to immerse themselves in a vibrant learning environment. Please note that this role is a full-time position and open availability is required.

FRONT OF HOUSE

• 3 years of fine dining experience is required.
• Competitive compensation ($19.65/hr generous tips)
• Medical, dental, and vision benefits are available to full-time team members after the introductory period.

This is a wonderful opportunity for growth and professional development to help build a fulfilling career in hospitality. We look forward to meeting you!

Experience

• Familiarity with hospitality, or restaurant operations is a plus.
• Strong customer service skills with the ability to work collaboratively in a team-oriented atmosphere.
• Ability to handle multiple tasks efficiently while maintaining attention to detail.
• A clean and organized approach to work, ensuring that all areas remain tidy throughout service hours.

General Duties:

• Responsible for processing guest arrivals, phone calls, emails, and reservations bookings.
• Greet guests in a friendly manner, acknowledging any celebrations or specials notes listed on the reservation (Resy).
• Monitors guests that are seated and immediately respond to guest needs or request it first contact.
• Maintains complete knowledge of the entire menu and hotel history.
• Maintains and restocks all food, wine, and beverage menus.
• Responsible for changing out menus when updates occur with help of the management team.
• Maintains the proper supplies for the hostess podium, i.e. iPad, charger, etc., and cleans/dusts podium.
• Actively participates and contributes to pre-sharp meetings.
• Completes opening and closing side work.
• Assists service staff in their tasks as it relates to billing, guest requests, or guest information.
• Maintains pleasant posture, movement gestures and walking in line with fashion standards and trends as deemed by management.
• Anticipate guests’ needs and provide service to each guest quickly and accurately advise manager on duty or GM of any guest’s complaints.
• Update guest notes or preferences in our clientele database.
• Bids farewell to guests, using guest names when known, and encouraging them to return.
• Any other tasks as assigned.

Experience/Education:

• High School diploma preferred.
• Minimum of 3 years of restaurant experience as a Server and Host .
• Must obtain a food handler’s license.

Physical/ Cognitive Requirements:

• Ability to stand or walk for extended periods of time during the course of shift.
• A positive attitude and ability to work well under pressure with team members.
• Able to perform high-quality work while unsupervised.
• Ability to lift, pull, push, and carry 25 pounds.

Communication:

• Individual must be enthusiastic and concerned with job and company as whole.
• Exceptional interpersonal and communication skills.
• Exceptional customer service skills.
• Must be flexible and open to work on weekends.
• Must be detail oriented.
• Maintain effective communication with team members.

Join us as a FOH team member, where you will be an integral part of our team, helping to create memorable dining experiences for our guests!

This position offers an engaging work environment where hospitality and guest relations are at the forefront. We value team members who are dedicated to providing outstanding service and creating positive experiences for every guest.

Pay: $19.65 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $20