What are the responsibilities and job description for the Customer Service Advisor- Macario Garcia 3PM-11PM & 11PM-7AM position at Laundry-4U LLC?
Description
Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers.
As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!
What You’ll Do
- Provide friendly assistance to customers
- Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
- Process wash-dry-fold payments using the POS system
- Monitor machines and keep the store clean, organized, and safe
- Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
- Work independently and as part of a team
- Support store operations with additional tasks as needed
Requirements
What We’re Looking For
- Minimum 8 months of customer service or retail experience
- Basic technology skills (tablets, apps, simple troubleshooting)
- Ability to use Telegram for communication during shifts
- Strong communication skills
- Ability to work independently and as part of a team
- Reliable transportation
- Someone that can work the 3PM-11PM and 11PM-7AM shifts
- Weekend availability (Saturday & Sunday) needed for this role
- Must be 18 or older
- Bilingual (English/Spanish) required
Shift Times
- 7AM-3PM
- 3PM-11PM
- 11PM-7AM
Physical Requirements
- This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift
- Must be able to stand and walk for the duration of the shift
Education
- High school diploma or equivalent
Compensation
- Starting Pay: $11.00/hr
- Unlimited commission available
- Raises available based on performance after the first 90 days and annually
- Overtime opportunities available
Benefits
- Paid time off for part-time and full-time employees
- $20 weekly stipend to wash in store
- We promote within!
Location: 803 S Sgt Macario Garcia Dr, Houston, TX 77011
Salary : $11