What are the responsibilities and job description for the Laundromat Attendant position at Launderette New York?
About Us
Launderette New York is a modern laundromat and laundry service based in Williamsburg, Brooklyn. We provide self-service laundry, wash & fold, pickup and delivery, and commercial laundry services for businesses throughout New York City. We're looking for someone who takes pride in their work, enjoys helping people, and thrives in a fast-paced environment.
Job Summary
As a Laundromat Attendant, you will be responsible for creating a welcoming experience for customers while helping ensure the smooth day-to-day operation of the store. This role combines customer service, laundry operations, organization, and cleaning. No two days are exactly the same, so we're looking for someone who is dependable, detail-oriented, and able to stay on top of multiple tasks throughout their shift.
Responsibilities
- Greet and assist customers with self-service and wash & fold orders
- Receive, tag, and organize incoming laundry orders accurately
- Assist with washing, drying, and processing laundry as needed
- Coordinate and organize commercial laundry orders throughout the day
- Monitor washers and dryers to ensure efficient operation
- Maintain a clean and welcoming store environment, including folding areas, seating areas, restrooms, and equipment
- Handle customer payments and transactions accurately
- Restock laundry, cleaning, and store supplies as needed
- Answer customer questions and resolve issues professionally
- Perform routine equipment checks and report maintenance concerns
- Help maintain organization and workflow during busy periods
- Follow company procedures and safety standards at all times
What We're Looking For
- Friendly, professional, and customer-focused
- Strong attention to detail
- Organized and able to manage multiple responsibilities at once
- Comfortable working independently and taking initiative
- Reliable and punctual
- Able to stay productive during slower periods and calm during busy ones
- Comfortable performing light cleaning and physical tasks throughout the day
Preferred Qualifications
- Previous customer service, hospitality, retail, or laundromat experience
- Experience handling cash and card transactions
- Experience working in a fast-paced environment
- Spanish
Benefits
- Employee discount
- Paid training
- Growth opportunities within the company
Requirements
- English required
- Ability to commute to Williamsburg, Brooklyn
- Must be authorized to work in the United States
Work Location: In person
Pay: From $17.00 per hour
Benefits:
- Employee discount
- On-the-job training
- Opportunities for advancement
- Paid training
Experience:
- laundromat: 1 year (Preferred)
Ability to Commute:
- Brooklyn, NY 11211 (Required)
Work Location: In person
Salary : $17