What are the responsibilities and job description for the Operations Manager (Hybrid) position at LaunchTech?
GovCon | Corporate Operations | Hands-On Execution
About the Role
LaunchTech is a certified service-disabled veteran- and woman-owned technology solutions company supporting federal, state, and commercial customers. We operate in a regulated, fast-moving environment where strong internal operations are critical to execution, compliance, and growth.
We are hiring an Operations Manager to take ownership of day-to-day internal operations and ensure the business runs smoothly behind the scenes. This role works closely with leadership and is responsible for keeping priorities moving, details tracked, issues resolved, and operational gaps closed.
This role is intentionally hands-on and best suited for someone who has operated inside a small or growing organization, understands how government contractors function internally, and is comfortable being close to the work.
This role is intentionally hands-on and best suited for someone who has operated inside a small or growing organization and has actively contributed to its growth. The right person understands how internal corporate operations function within a GovCon environment and is comfortable being close to the work while helping the organization mature.
Who This Role Is For
This role is a strong fit if you:
Internal Operations
About the Role
LaunchTech is a certified service-disabled veteran- and woman-owned technology solutions company supporting federal, state, and commercial customers. We operate in a regulated, fast-moving environment where strong internal operations are critical to execution, compliance, and growth.
We are hiring an Operations Manager to take ownership of day-to-day internal operations and ensure the business runs smoothly behind the scenes. This role works closely with leadership and is responsible for keeping priorities moving, details tracked, issues resolved, and operational gaps closed.
This role is intentionally hands-on and best suited for someone who has operated inside a small or growing organization, understands how government contractors function internally, and is comfortable being close to the work.
This role is intentionally hands-on and best suited for someone who has operated inside a small or growing organization and has actively contributed to its growth. The right person understands how internal corporate operations function within a GovCon environment and is comfortable being close to the work while helping the organization mature.
Who This Role Is For
This role is a strong fit if you:
- Have vast experience in internal corporate operations for a government contracting firm (this does not include experience as a billable/on-site contract delivery)
- Have supported or helped scale a growing organization, including building or improving internal processes
- Understand how back-office, compliance, and operational functions work together in a GovCon environment
- Are comfortable operating without layers, playbooks, or large teams
- Take ownership naturally and follow things through without needing reminders
- Are organized, detail-oriented, and calm when priorities shift
- Are a team player and able to handle day-to-day execution alongside higher-level operational work
- Hold an active security clearance (Secret or higher)
Internal Operations
- Own day-to-day internal corporate operational execution across the company
- Create, document, and improve internal processes as the business evolves
- Track priorities, deadlines, and follow-ups to ensure nothing falls through the cracks
- Identify operational gaps or issues early and drive resolution independently
- Coordinate with vendors, partners, and service providers
- Manage onboarding, renewals, access, and ongoing coordination
- Resolve vendor-related issues and maintain visibility into external dependencies
- Track and coordinate internal compliance-related activities
- Ensure required actions and documentation are completed accurately and on time
- Surface risks, gaps, or issues to leadership proactively
- Serve as a point of contact for day-to-day operational employee needs
- Coordinate with HR, payroll, and benefits providers as needed
- Ensure employee-related operational issues are addressed and closed
- Day-to-day internal operational execution
- Visibility into what needs to happen next and who is responsible
- Follow-through on operational tasks, dependencies, and commitments
- Coordination across vendors, partners, and internal stakeholders
- Reducing operational noise so leadership can stay focused on sales, proposals, and growth
- Familiarity with compliance rhythms, audits, and operational controls (CMMC, FAR, DFAR, DCAA, NIST, ISO, CMMI, etc)
- Strong or next-level organizational skills and attention to detail
- Ability to work independently and take ownership of outcomes
- Experience coordinating vendors, partners, or service providers
- Experience contributing to the growth or scaling of an organization is a strong plus