MBSE Service Owner

Location: Huntsville, AL – Redstone Arsenal
Clearance Required: Active Secret Clearance (or higher)
Travel Required: Up to 10%

LaunchTech is seeking a highly motivated and experienced MBSE Service Owner to lead Quality, Operational, and Reliability efforts across the MBSE suite of tools, including IBM ELM and Cameo. In this role, you will drive enterprise-wide user adoption, ensure compliance with security and process requirements, and develop reusable MBSE standards that enhance consistency, documentation quality, and overall effectiveness across the MBSE community.

As the MBSE Service Owner, you will:

• Provide visible and active leadership in delivering excellent Quality, Operational, and Reliability results related to MBSE tools and processes

• Implement Security Technical Implementation Guides (STIG) requirements to maintain compliance across all applicable MBSE suites and ensure the reliability and accuracy of compliance systems

• Manage training processes in Finished Products, aligning them with MDA goals and the MBSE suite of tools

• Develop and maintain documentation, including SOPs, troubleshooting guides, and comprehensive training materials

• Collaborate with project teams to understand current data model structures and develop methods to incorporate these models into reusable MBSE standard models

• Contribute to the evolution and standardization of the MBSE environment

• Support engagement processes to empower end-users in process and tool usage

• Proactively seek feedback and implement improvements to enhance user experience and satisfaction

• Engage with project teams to outline onboarding and rollout plans for new projects and tool implementations

• Define delivery schedules, identify training needs, and assess impacts on the current MBSE tools infrastructure

• Seek out and implement best practices through collaboration with internal teams and external vendors

• Continuously evaluate and improve MBSE processes and tools

• Design reports and metrics from MBSE tools to support documentation and compliance efforts

• Provide data-driven insights to improve process efficiency and effectiveness

Basic Requirements:

• Must have 12, or more, years of general (full-time) work experience

• Must have 5, or more, years of directly related experience

• Must have experience managing technical support for both back-end and front-end components of an MBSE Suite

• Must have experience coordinating with and managing external vendors related to the MBSE suite such as IBM, Dassault, Sodius, and Atlassian

• Must have strong customer-focused interaction skills

• Must have experience analyzing technical issues, providing recommendations, and contributing to solutions

• Be willing to work late-night maintenance windows to support patching and system updates

• Must have, or obtain within 90 days of start, a current DoD 8570 IAT Level II certification (ex: Security )

• Must have an active DoD Secret Security Clearance

Desired Requirements:

• Quickly adapt to new situations and changing priorities

• Demonstrate a strong commitment to teamwork and collaboration

• Possess a willingness to learn new technologies and adapt to evolving system requirements

• Be able to de-conflict competing requests and requirements effectively

• Be able to work independently with minimal supervision while maintaining a high level of accuracy and attention to detail

• Provide visible and active leadership in delivering excellent Quality, Operational, and Reliability results

At LaunchTech, we don’t just fill seats, we bring in people who want to make an impact. We deliver Excellence, Period. You’ll join a mission-driven engineering environment supporting critical national defense systems and enterprise MBSE modernization initiatives.

We offer competitive benefits, including:

• Medical, Dental, and Vision coverage

• 401(k) with company match

• Paid Time Off (PTO)

• Opportunities to advance while making a meaningful mission impact

• And more

If you’re ready to lead MBSE excellence across an enterprise environment, we want to hear from you.

LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law.