What are the responsibilities and job description for the Launch Warwick General Floor Staff position at Launch Warwick?
Job description
The Position:
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We are looking to fill several positions within the park. Currently we are looking for:
Cashiers
Krave (food service)
Court Monitors
Birthday Party Hosts
Oversee different aspects of the park within your department while providing friendly, responsive service to create an exceptional entertainment experience for our guests. Our staff's attitude directly affects how Launch Family Entertainment. We strive to build a culture that every employee WANTS to come to work not feel like they have to.
Most important is to ensure a safe and enjoyable experience for all guests, and to actively interact and engage with them to enhance their overall experience.
Duties and responsibilities will vary depending on role but here is a breakdown of some of the things you will experience at your time with LAUNCH!
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- Greet and assist guests entering the park or attractions
- Explain all the different attractions in the park to our guests and upsell the different experiences available
- Ensure that all jumpers have a valid wristband, proper footwear, and no loose jewelry.
- Actively engage with guests and parents, making them feel welcomed and excited to be at Launch.
- Assist in supply valid wristbands and helping clear the attractions of guests whose wristbands have expired.
- Assist in clearing the courts or surrounding area when there is an injury.
- Depending on role you will ensure that all pads, nets, springs, arcade, Pixel, Human Claw and other safety items are installed and functioning properly
- Ensure all guests are following the rules
- Remove expired wristbands if needed
- Assist all guests with any questions or concerns
- Keep all attractions, games, and overall facility clean and sanitized
- Conduct weekly and monthly maintenance on specific attractions
- Monitor, clear, and organize neighboring areas of the park as needed.
- Report problems to the supervisor on duty.
- Maintain a fully stocked backpack of first aid supplies and charged walkie talkie.
- Attend to any and all injured visitors within your designated area and call for a supervisor to conduct an injury report
- Complete daily checklist on the tablet
- Complete opening and closing checklists daily
- Perform their job in a friendly, courteous manner at all times.
- Perform other related duties as assigned by supervisor and management.
Qualifications:
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- Willingness to be a team player and hard worker
- Communicate clearly with supervisors, managers, and guests
- Must understand and reinforce the Launch culture and policies
- Be able to reach, bend, stoop, and frequently lift up to 25 pounds.
- Be able to work in a standing position for long periods of time (up to 10 hours).
- Must be outgoing and able to interact and engage with all guests to enhance guest experience.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $15 - $16