What are the responsibilities and job description for the Floor Manager position at Launch Trampoline Park?
Floor Manager – Trampoline ParkPosition Summary
The Floor Manager is responsible for overseeing the daily operations of the trampoline park, ensuring a safe, clean, organized, and enjoyable environment for all guests and employees. The Floor Manager supervises staff, completes required safety inspections, and is responsible for properly opening and closing the facility.
Key Responsibilities
- Complete all required daily safety inspections and safety checks before the park opens to the public.
- Ensure trampolines, padding, attractions, equipment, and other areas of the park are safe and operational.
- Follow all company safety procedures and immediately report or address any unsafe conditions.
- Properly open the park, including completing opening checklists, preparing the facility, and ensuring staff are ready for guests.
- Properly close the park, including completing closing procedures, securing the facility, and ensuring all areas are clean and safe.
- Monitor the trampoline floor and other attractions to ensure guests are following park rules and safety guidelines.
- Supervise and provide direction to floor attendants and other staff during assigned shifts.
- Respond appropriately to guest questions, concerns, incidents, and emergencies.
- Complete and document incident reports when necessary.
- Maintain cleanliness and organization throughout the facility.
- Ensure employees are performing their assigned duties and following company policies.
- Assist with training and coaching employees on safety procedures, customer service, and daily operations.
- Count and reconcile cash drawers at the end of the night and follow all company cash-handling procedures.
- Report any cash discrepancies, equipment issues, maintenance concerns, or safety hazards to management.
- Assist with customer service, admissions, parties, and other operational duties as needed.
- Ensure the facility is properly secured at closing and that all closing responsibilities have been completed.
- Perform other duties assigned by management.
Qualifications
- Previous supervisory or management experience preferred.
- Experience in a trampoline park, amusement facility, recreation center, hospitality, or similar environment is a plus.
- Strong communication and leadership skills.
- Ability to remain calm and professional in a busy environment.
- Strong attention to detail, particularly regarding safety procedures.
- Ability to handle cash accurately and responsibly.
- Ability to work evenings, weekends, holidays, and other busy periods as needed.
- Must be dependable, responsible, and able to work independently.
- Must be able to follow and enforce safety policies consistently.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to move throughout the entire facility and trampoline floor.
- Ability to assist guests and respond quickly to safety situations when necessary.
- Ability to lift and carry items as required for daily operations.
Core Responsibilities
Safety Opening & Closing Staff Supervision Guest Experience Cash Handling Facility Operations
Pay: From $20.00 per hour
Expected hours: 20.0 – 35.0 per week
Work Location: In person
Salary : $20