Food and Beverage Manager

Title: KRAVE MANAGER

Reports to: GENERAL MANAGER AND OWNERS

Summary of Position:

As Krave Manager you will handle customer complaints, Krave issues and will act as the

communicator between floor staff and management. Krave Manager oversee all functions of

café staff working under them.

A Krave Manager’s attitude directly affects how Launch Trampoline Park as a whole is

perceived. Your main functions are to ensure that all food safety policies, health department

policies and company policies are being adhered to.

Duties & Responsibilities:

Krave Manager Duties:

• Resolves customer complaints

• Receive food deliveries & puts in proper place (storing all food / beverages at appropriate

temperatures)

• Dates all food with delivery date and stores in proper place

• Re-Dates all food when moved to the café (from freezer to refrigerator)

• Ensures all health department rules, regulations & protocols are adhered to by

themselves and all Krave staff

• Regularly preforms temperature checks of freezers / refrigerators & reports any

variances to management

• Stores and rotates all products properly, adhering to FIFO regulations

• Maintains an up to date ServeSafe certification

• Oversees all functions of Krave staff

• Receives prepared break schedule from Assistant Manager

• Breaks Krave staff when needed / necessary

• Completes Incident Reports in Krave area when needed / necessary

• Completes Weekly Krave Maintenance checklist & turns into Assistant Manager, noting

any issues within Krave

• Acts as the communication between Management & Krave staff

• Reports food / drink & cleaning product shortages to Management

• Assists / Oversees in opening & closing duties

• Assists in training new Krave staff

• May supervise and oversee other areas/stations and personnel depending upon

management staffing needs.

• Prepares all Krave menu items using standard facility equipment ensuring quality and

efficiency and customer satisfaction.

• Assumes responsibility for quality of products prepared and served.

• Maintains the cleanliness of the Krave to meet or exceed Health Department standards

for cleanliness, food handling and sanitation.

• Monitors stocks of ingredients and food items and assists with the preparation of

inventory supply orders.

• Ensures the neatness, cleanliness and orderliness of the facility by sweeping, mopping,

stocking shelves, removing trash, etc.

• Properly stores, labels and dates all products.

• Ensures that all items meet or exceed food safety standards.

• Presents a clean-cut, neat and professional image.

• Properly maintains and uses all equipment per manufacturer’s and company

specifications.

• Exhibits and encourages proper hygiene and sanitary habits.

• Maintains a friendly, courteous and cheerful demeanor at all times.

• Provides assistance to other employees to contribute to the best overall operation of the

park.

• Constantly cleaning all countertops and tables in Krave seating area.

• Constantly pushing in chairs and straightening up Krave seating area.

• Re-stock condiment area and make sure everything is neat and clean.

• Performs other duties or roles as assigned by management & owners

• Prepares customer orders to company specifications.

• Completes opening and closing checklists on a daily basis.

Qualifications:

• High school diploma preferred

• Restaurant kitchen experience preferred

• Willingness to be a team player and hard worker.

• Must be friendly and outgoing.

• Facility experience a plus but not required.

• Able to communicate clearly with customers and other employees.

• Able to reach, bend, stoop and frequently lift up to 40 pounds.

• Be able to work in a standing position for long periods of time (up to 9 hours).

• Able to see clearly (with or without glasses) to read, interpret and understand recipes,

menus, food orders, packing slips, etc.

• Able to hear and speak effectively.

• Able to sense degrees of temperature.

Pay: $40,578.55 - $45,277.39 per year

Benefits:

• Paid time off

Work Location: In person

Salary : $40,579 - $45,277