Usability Tester

Position Title: Usability Tester / Tester

Duration: 3 Years

Location: Sacramento, CA/ Remote

State Government experience is must

.
Position Summa

ryWe are seeking a detail-oriented and analytical Usability Tester to evaluate software applications, websites, and digital solutions from an end-user perspective. The ideal candidate will be responsible for planning, executing, and documenting usability tests to ensure products meet user experience, accessibility, functionality, and business requirements. The Usability Tester will collaborate closely with business analysts, developers, product owners, UX/UI designers, and quality assurance teams to identify usability issues and recommend improvement

s.Mandatory Qualificatio

ns
Experie

• nceMinimum one (1) year of experience in usability testing of software applications, web applications, or enterprise syste
• ms.Working knowledge of various programming languages, software development platforms, and application development lifecycl
• es.Experience identifying usability issues, documenting findings, and recommending improvemen
• ts.Strong communication, reporting, troubleshooting, and analytical skil
• ls.Ability to prepare detailed test results, defect reports, and usability recommendatio

ns.Educat

• ionBachelor's degree in Computer Science, Information Technology, Human-Computer Interaction (HCI), User Experience (UX), Engineering, or a related field;
• ORRelevant industry certification in usability testing, UX, quality assurance, software testing, or related discipli
• ne.Additional qualifying experience may substitute for the required education on a year-for-year bas
• is.Candidates substituting the Bachelor's degree with an additional four (4) years of qualifying experience must possess a total of five (5) years of relevant experien

ce.
Desirable Qualificat

• ionsUp to three (3) additional years of usability testing experience beyond the mandatory minimum requirem
• ent.Experience on at least one (1) project utilizing usability testing tools and platforms to evaluate user interactions and application performa
• nce.Experience creating and executing usability test plans, test scenarios, test scripts, and test ca
• ses.Experience on at least one (1) large-scale IT project utilizing Agile methodolog
• ies.Experience testing and tracking user stories, defects, and enhancements in a DevOps environm
• ent.Experience working with defect tracking and project management tools such as Azure DevOps, Jira, or similar platfo
• rms.Experience managing multiple assignments, projects, or workstreams simultaneou
• sly.Knowledge of accessibility standards, user-centered design principles, and best practices for digital experien

ces.
Key Responsibil

• itiesDevelop and execute usability testing strategies, plans, scripts, and scena
• rios.Conduct usability studies, user acceptance testing (UAT), and user experience evaluat
• ions.Analyze user behavior, identify usability issues, and provide actionable recommendations for improvem
• ents.Document testing results, findings, risks, and enhancement opportuni
• ties.Collaborate with business stakeholders, developers, UX designers, and QA teams to resolve usability conc
• erns.Validate implemented fixes and enhancements through regression and follow-up tes
• ting.Participate in Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospect
• ives.Track user stories, defects, and test results using DevOps and project management t
• ools.Ensure applications meet usability, accessibility, and user experience stand
• ards.Support multiple projects and workstreams while maintaining testing quality and delivery timel
• ines.Prepare status reports and communicate testing progress, risks, and issues to project stakehol
• ders.Assist in continuous process improvement initiatives related to usability testing and user experience evalua

tion.
Required

• SkillsUsability T
• estingUser Acceptance Testing
• (UAT)User Experience (UX) Eval
• uationTest Planning and Test Script Devel
• opmentDefect Tracking and Rep
• ortingAgile Metho
• dologyDevOps Enviro
• nmentsRequirements An
• alysisRoot Cause An
• alysisCommunication and Documen
• tationProblem Solving and Troublesh
• ootingStakeholder Collabo
• rationTime Management and Multi-T

asking
Preferred Tools & Techn

• ologiesAzure
• Dev
• OpsJiraCon
• fluenceUser
• Testin
• gHotjarOptimal W
• orksh
• opFigmaA
• dobe XDGoogle An
• alyticsMicrosoft Offic
• e SuiteBrowser Develope