Telecom Logistics Coordinator

Overview
Launch 3 Telecom is seeking a Logistics Coordinator to lead warehouse and logistics operations for a high-priority client in the telecom infrastructure sector. This role is at the operational epicenter — coordinating inbound and outbound material flow, serialized asset tracking, RMA returns, site kitting, driver dispatching, and fleet oversight.

The ideal candidate thrives in a fast-paced environment, is highly organized, communicates with precision, and is confident managing complex workflows that support critical network build and maintenance activities.

Key Responsibilities

Daily Coordination & Communication

• Act as the on-site logistics lead, serving as the main point of contact for all warehouse activity, driver operations, and stakeholder communications.
• Participate in daily Microsoft Teams calls with internal leadership, vendors, and field teams.
• Manage chat, email, and phone correspondence with project managers, vendors, and field teams, providing real-time updates on deliveries, RMAs, and asset availability.

Kitting & Scheduling

• Oversee job-based site kitting for sales orders originating in Launch 3’s Oracle NetSuite ERP.
• Pick and stage consumable materials (e.g., bolts, clamps, grounding), plus serialized telecom equipment (antennas, radios, cabinets) retrieved from Tellworks.
• Kit drop-shipped civil materials such as steel, pipes, angles, mounts, platforms, struts, and conduits to support build activities.
• Verify and stage kits by job number, ensuring completeness and accuracy to meet crew schedules.
• Schedule deliveries and decommissioning pick-ups in coordination with site crews.

Asset Scanning, RMA Processing & Documentation

• Perform serialized asset scanning using SiteHound, ensuring real-time visibility of inbound and outbound assets.
• Manage asset reconciliation and returns through carrier-specific platforms (AIMS Plus, VAST).
• Scanning and verifying each asset; documenting serial numbers and asset tags.
• Palletizing, shrink-wrapping, labeling, and scheduling driver returns.
• Maintaining full chain-of-custody documentation for audit and SOX compliance.
• Generate daily and weekly reports on asset scanning accuracy, RMA progress, and return compliance.

Delivery, Dispatch & Fleet Operations

• Dispatch drivers using OnFleet, assigning routes, monitoring real-time progress, and aligning with crew block schedules.
• Schedule and track deliveries, decom pick-ups, and returns to support fast-moving field operations.
• Manage fleet readiness using Trello and Whip Around for inspections, mileage logs, maintenance schedules, and DOT compliance.
• Coordinate tune-ups, tire repairs, fuel usage tracking, and receipt management.
• Maintain a clean, organized, and OSHA-compliant warehouse environment.
• Support forklift operations and enforce PPE and safety protocols.
• Monitor stock levels in Oracle NetSuite, maintaining accurate inbound receipts, allocations, and consumption records.
• Generate inventory and operational readiness reports to support procurement and project execution.
• Manage scrap and recycling programs to ensure environmental and operational compliance.

Compliance, Reporting & Standards

• Uphold SOX compliance, SLA adherence, and audit readiness through rigorous documentation and system accuracy.
• Document billing records and proof of service using platforms like Monday.com.
• Provide leadership with structured daily and weekly reports covering scanning accuracy, kitting completion, dispatch activity, inventory levels, and RMA status.
• Remain available for weekend or holiday on-call support for urgent logistics situations.

Requirements

• 3 years of experience in logistics coordination, warehouse operations, or supply chain support, ideally within telecom, construction, or infrastructure sectors.
• Oracle NetSuite (ERP / Inventory & Sales Orders)
• SiteHound (Serialized Asset Tracking)
• AIMS Plus / Tellworks (RMA Processing)
• OnFleet (Dispatch & Route Management)
• Trello / Whip Around (Fleet Operations)
• Strong verbal and written communication skills, capable of leading daily calls and maintaining structured email correspondence.
• Forklift certification or willingness to be trained.
• Exceptional organizational skills and ability to manage multiple priorities simultaneously.
• Proactive, self-motivated, and capable of taking ownership of complex workflows.

Job Type: Full-time

Base Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program

Work Location: In person

Salary : $45,000 - $55,000