Houseman

Coconut Palms Resort 2 is now hiring for a full-time Houseman at our location in New Smyrna Beach, FL! Coconut Palms 2 is managed by LaTour Hotels and Resorts (LHR) and offers an abundant benefits plan including medical, dental, vision, life insurance and short term disability, ancillary benefits, travel perks, 401(k) with company match, and more! LHR contributes to an ESOP and is an EOE.

POSITION SUMMARY
The Houseman provides support to rooms division while maintaining the cleanliness and sanitization of all inside and assigned outdoor public areas of the property and interacts with guests in a manner that promotes a positive impression of the staff and property. This position creates a comfortable and clean guest environment, which contributes to guest satisfaction and the success of the resort. This position is vital to guest satisfaction by supporting the rooms division and maintaining an overall pleasant appearance for our guests.

ESSENTIAL FUNCTIONS
The Houseman:

• Performs daily assignments and projects set by the department supervisor or Resort Management
• Picks up and disposes of litter and bagged guest room trash daily throughout the property
• Maintains all trash receptacles and recycling bins, both inside and outside throughout the property.
• Maintains the cleanliness of all outdoor seating areas, grills, pool deck, etc.
• Maintains and cleans offices, lobby, public restrooms, corridors, elevators, and stairways.
• Maintains, cleans, and sanitizes common area laundry room and main laundry room.
• Keeps common area bathrooms stocked with fresh guest towels and removes used towels to be laundered.
• Vacuums, sweeps, mops and polishes floors using equipment provided.
• Cleans carpet, upholstered furniture and window coverings in common areas and guest rooms as directed.
• Washes walls, ceilings, windows, door panels, and woodwork in all public areas.
• Assists room attendants in preparing, lifting, carrying, stocking, etc. work carts or guest rooms appropriate inventory.
• Responsible for sanitization of resort staff areas and common areas.
• Replenishes storerooms and admin areas with amenities, paper products, supplies, linens, and terry as needed to ensure adequate stock is always available.
• Inspects common areas for repairs and reports needs to his/her supervisor accordingly.
• Communicates often with Supervisor, front desk, and housekeeping staff on the status of rooms, laundry, inventory, cleaning needs and maintenance needs.
• Completes an approved checklist to submit to his/her supervisor at the end of each workday.

OTHER FUNCTIONS

The Houseman may also:

• Serve as a room attendant to replenish guest rooms with amenities, supplies, linens, and terry in accordance property our standards.
• Pre-treat, washes, dries and fold all laundry consistent with property standards.
• Perform other duties as needed to ensure smooth property operations, cleanliness and sanitization.
• Work on projects with other departments on property as deemed by the General Manager

POSITION QUALIFICATIONS/REQUIREMENTS

Education/Credentials
High School Diploma or equivalent

Experience
Housekeeping experience is preferred, but not required.

LHR’s Core Competencies
Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer oriented: Ability to take care of the customers’ needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for one’s conduct.
Safety awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills
Accuracy: Ability to perform cleaning duties accurately and thoroughly.
Oral Communication: Ability to communicate effectively with others using the spoken English word.
Detail Oriented: Ability to pay attention to the minute details of every task.
Energy: Possesses the ability to work at a sustained pace and produces Quality work.
Organization: Possesses the trait of being organized or following a systematic method of performing each task.

Other Requirements
Bilingual/Spanish Speaking

PHYSICAL REQUIREMENTS

WORK ENVIRONMENT

The Houseman works inside and outside in different weather conditions, which vary across locations. This position requires the regular use of hand tools and mechanical equipment that produces a loud noise. Hours include some weekends and holidays.