Account Director

Latitude is a strategic creative agency committed to using business as a force for good. We’re women owned – and fiercely independent. As part of our team, you'll have the opportunity to work on breakthrough creative with world-class brands. You’ll contribute to a culture that values innovation, integrity and growth and help us continue to push boundaries to ignite extraordinary growth for our clients.

We’re looking for an Account Director to lead client relationships, guide strategic work, inspire internal teams, embody our core values, and drive the agency forward.

Core Responsibilities

Client Leadership & Partnership

• Serve as the senior day-to-day leader and strategic partner for assigned client accounts
• Build deep, trusted relationships with senior-level clients
• Lead client meetings, presentations, strategic planning conversations, and business reviews
• Anticipate client needs, identify risks early, and solve problems proactively
• Ensure client satisfaction through exceptional communication and follow-through

Strategic Leadership & Creative Excellence (THINK BIG)

• Lead strategic account direction across integrated campaigns, marketing programs, and brand initiatives
• Champion bold, innovative thinking that pushes creative and client outcomes forward
• Help clients see what’s possible, not just what’s expected
• Partner with integrated teams to deliver breakthrough work

Account Ownership & Operational Excellence (OWN IT)

• Own overall account health, including scopes, budgets, resourcing, and profitability
• Oversee project execution in partnership with discipline leads
• Ensure work is delivered on time, on budget, and at the highest quality
• Monitor campaign performance to ensure marketing objectives are achieved 
• Identify growth opportunities on assigned client accounts
• Set a standard of accountability and excellence across the account team

Team Leadership & Collaboration (WIN TOGETHER)

• Lead and mentor account team members, fostering growth and confidence
• Create alignment across creative, strategy, media, production, PR, and client teams
• Promote a culture of direct feedback, shared ownership, and team-first wins
• Play a key role in new business efforts and pitching 

Learning & Adaptability (STAY CURIOUS)

• Bring new insights and thinking to the table by staying on top of advertising, marketing, technology, and cultural trends 
• Cultivate a deep understanding of the client’s business, category, and audiences 
• Challenge assumptions and ask incisive questions that lead to smarter strategies and stronger work
• Continuously raise the bar and never settle for “good enough”

Culture & Energy (HAVE FUN!)

• Bring positivity, humor, and momentum to the team
• Celebrate wins and make the workday enjoyable
• Help create an environment where people love doing ambitious work together

Qualifications

• 8–12 years of experience in account leadership at an advertising agency or marketing firm
• Proven success leading key client relationships and integrated marketing work
• Strong strategic and business acumen, with the ability to guide both clients and internal teams
• Experience managing account budgets, scope, and profitability
• Exceptional communication, presentation, and leadership skills
• Ability to manage complexity, prioritize effectively, and drive results
• Track record of delivering high-quality, creative work that performs

Compensation & Benefits

We offer a competitive salary with opportunities for performance-based growth. The expected salary range for this role is $125,000 – $145,000 annually. Final compensation will be based on experience, qualifications, skills, and overall fit. 

In addition to the base salary, we offer a comprehensive benefits package, including health and dental insurance, 401(k) plan with employer match, paid PTO and parental leave, paid parking, a hybrid working environment, agency perks, and more. 

Latitude is an Equal Opportunity Employer.