What are the responsibilities and job description for the AV Field Service Engineer / Technician position at Latitude Inc?
Job Summary :
We are seeking a skilled AV Field Service Engineer / Technician with a basic AV skillset and troubleshooting experience to join our team. The AV Field Service Engineer / Technician will be responsible for installing, maintaining, and troubleshooting audiovisual (AV) systems for clients across various locations. The ideal candidate will have a strong technical aptitude, excellent problem-solving skills, and a commitment to delivering high-quality service.
Responsibilities :
- Install, configure, and troubleshoot AV equipment, including projectors, displays, audio systems, and conferencing solutions.
- Conduct routine maintenance and inspections to ensure AV systems are functioning properly.
- Provide on-site and remote technical support to clients for AV-related issues.
- Collaborate with clients and internal teams to assess and address AV system requirements.
- Perform system testing and quality checks to verify proper operation.
- Document service activities, issues, and resolutions accurately.
- Train end-users on the proper use and maintenance of AV equipment.
- Follow industry best practices and safety guidelines while handling AV equipment.
- Stay updated on emerging AV technologies and recommend improvements where applicable.
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