Front of House Manager

Job Summary
We are seeking an experienced and dynamic Front of House Manager to oversee daily operations in a fast-paced restaurant environment. The ideal candidate will possess strong leadership skills, extensive hospitality management experience, and a passion for delivering exceptional customer service. This role involves managing staff, ensuring food safety standards, and maintaining efficient restaurant operations to provide an outstanding dining experience for guests.

Responsibilities

• Supervise and coordinate front-of-house staff, including training and development to ensure high-quality service delivery
• Oversee food service management, including food preparation, handling, and presentation standards
• Manage Toast POS for accurate order processing and cash handling
• Monitor inventory control to ensure adequate stock levels while minimizing waste
• Oversee shift management, ensuring smooth transitions between shifts and optimal staffing levels
• Ensure compliance with food safety regulations and maintain cleanliness standards in the dining area
• Handle customer inquiries, complaints, and feedback professionally to enhance guest satisfaction
• Assist in hiring, interviewing, and onboarding new team members
• Collaborate with kitchen management to coordinate food production and service flow
• Manage budgets related to front-of-house operations and contribute to overall restaurant profitability
• Scheduling for FOH staff utilizing Hotschedules.

Qualifications

• Proven experience in restaurant management or hospitality management roles, preferably in casual or fine dining settings
• Extensive knowledge of food industry standards, food safety protocols, and kitchen operations
• Strong leadership skills with experience in staff training, supervision, and team management
• Proficiency with POS systems such as Toast POS; cash handling experience required
• Excellent customer service skills with the ability to resolve issues effectively
• Background in food preparation, culinary experience, or kitchen management is a plus
• Experience with inventory control, budgeting, and food safety compliance
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail
• Hospitality or hotel experience is advantageous; previous assistant manager or supervisory experience preferred
• Strong communication skills with the ability to interview candidates and lead staff development initiatives

This role offers an exciting opportunity for a dedicated professional passionate about hospitality management and delivering exceptional guest experiences. We seek candidates who are proactive leaders committed to fostering a positive work environment while maintaining high standards of service excellence.

Pay: $48,804.13 - $58,774.87 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person

Salary : $48,804 - $58,775