What are the responsibilities and job description for the Human Resource Receptionist position at Latitude 36 Foods?
Job Details
Description
Human Resource Receptionist
Reports To: Location:
Plant HR Manager
Department: Position Type:
Human Resources Full Time
Shift
1st shift
Location: Fairfield, Ohio / West Chester, Ohio
Classification
Non-Exempt
Schedule
7:30AM – 4:30PM (OT and weekends, as required) 
Description
Human Resource Receptionist
Reports To: Location:
Plant HR Manager
Department: Position Type:
Human Resources Full Time
Shift
1st shift
Location: Fairfield, Ohio / West Chester, Ohio
Classification
Non-Exempt
Schedule
7:30AM – 4:30PM (OT and weekends, as required) 
- May vary, depending on business needs
- Minimum High School Diploma and/or college degree a plus.
- 1-2 years of administrative experience is required.
- Intermediate Computer, Microsoft Office, and Outlook skills.
- Friendly with high energy and willingness to go above and beyond.
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
- Strong organizational and prioritization skills.
- Must be a team player with a strong sense of commitment to the customer and team members.
- Detail Oriented.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Comfortable working in a fast-paced environment.
- Bi-lingual English/Spanish speaking is a plus.
- Greet all visitors with a friendly, high energy, professional demeaner, while ensuring proper guest protocols are achieved (Sign in, GMP (Good Manufacturing Practices) policy signatures, NDA’s, refreshments, etc.).
- Helps with clerical/office tasks, such as scheduling appointments, maintaining records, distributing mail, copies, answering phones, ordering/maintaining supplies, maintaining reception cleanliness, etc.
- Accept mail and deliveries and route to appropriate recipient.
- Manages the conference room meeting schedules and supports meeting leaders with breakfast/lunch/snack coordination as needed.
- Prioritize visitors from any regulatory agency including but not limited to USDA/FDA Inspectors, OSHA Inspectors, Local Authorities, other governmental agencies.
- Maintain a neat, welcoming & organized office environment.
- Answer all incoming calls according to all company policies with exceptional telephone skills.
- Direct phone calls to the appropriate parties as necessary.
- Take written/email messages for occupied personnel and notify them as soon as possible regarding pending messages.
- Coordinates questions and issues with the appropriate department team members.
- Addresses customer concerns and issues or escalates them as needed.
- Support the office staff with coordinating Iron Mountain document retention retrievals/send-offs.
- Manage office supply inventory.
- Manage Latitude SWAG inventory.
- Maintain confidentiality of company and customer information at all times.
- Assist with event planning and coordination.
- Provide administrative support (invoice and credit card reconciliation to the VP of Engineering/Plant Manager) to various departments as needed.
- Performs other HR duties as assigned (Filing, ordering, maintaining office supplies, etc.).
- While performing the duties of this job, the team member is regularly required to talk and listen.
- The team member is frequently required to stand, walk, sit, and use their hands and fingers to handle or feel and reach with hands and arms.
- The team member must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.