Dispatcher

Dispatches drivers and provides driver and customer support. Arranges schedules for drivers, communicates with warehouse to ensure timeliness of loads readiness for shipment. Maximize all full truckload shipments by combining multiple orders. Schedule both inbound and outbound freight daily. Maintain communications with all interested parties throughout the delivery process to insure and facilitate the best possible product delivery.

Required Qualifications

• High School Diploma or G.E.D.
• 2 - 5 years' experience in a dispatching role
• Bilingual (English / Spanish) preferred.
• Advanced knowledge of Microsoft Office programs (Excel, Word, PowerPoint, etc.).
• Excellent organization skills and logical thinking.
• Excellent customer conflict resolution abilities.
• Ability to perform physical requirements of the position with or without reasonable accommodations.
• The ability to multi-task while being detail oriented.
• Excellent follow through on daily tasks and projects.
• Knowledge of D.O.T. regulations.
• Experience with Refrigerated deliveries.

Responsibilities

• Dispatches and monitors the movements of customer's freight. Daily communications are customarily done via wireless tablets and/or cell phones, other interactive electronic devices, or face to face.
• May make route adjustments or accommodations for deliveries, based on time of departure, destination, and expected time of return.
• Duties customarily involved in all aspects of pickups and deliveries and tracks shipments from inception through completion.
• In charge of resolving any issues that may affect the scheduled times for pickup or delivery. These problems normally include mechanical problems with trucks, delays due to traffic or weather challenges or changes requested by the customer regarding times or locations.
• Follow all required safety policies and DOT laws.
• Other projects and responsibilities, as assigned.
• Update information and systems as required.

Latitude 36 Foods is an Equal Opportunity Employer, and we take great pride in our diverse and talented workforce. We are looking for diversity in candidates for employment. We recognize that our continued success depends largely on the collective strengths of our associates.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.