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Concierge/Security

Lathrop Community, Inc.
Easthampton, MA Part Time
POSTED ON 1/30/2026 CLOSED ON 2/28/2026

What are the responsibilities and job description for the Concierge/Security position at Lathrop Community, Inc.?

Concierge / Security Per diem 2nd shift Job Category: Administrative

Services Requisition Number: CONCI004438 Part-Time On-site Easthampton,

MA 01027, USA Our receptionist / concierge is a key part of the resident

services team, as well as serving an essential role in security and

emergency response. The concierge is often the first point of contact

for residents, their families, and guests visiting our community. We are

seeking a new team member with strong organizational skills, a

professional and courteous demeanor, and ability to remain calm and

reliable under pressure and in emergency situations. This position is a

part time non-exempt, 16 hour per week position. Regular work schedule

will be two (2) 4pm-12am shifts per week, with the ability to cover

12am-8am shifts as needed. The primary job duties of the concierge

include: Monitor alarms and respond to personal pendant alerts, pull

cord alerts, and fire alarms Greet and direct residents and visitors

Answer and direct incoming calls Monitor the main entrance and register

guests Internal security sweeps of the building on a regular basis

Responsible for implementation of evacuation procedures Supports

administrative functions such as: Room reservations, mailing brochures,

maintain security, paging and telecommunications systems, drafting

letters and reports as requested Assists residents and staff with

clerical needs as requested Lathrop Community?s concierge desk is

staffed 24 hours a day, on day, evening, and overnight shifts. As a

part-time concierge associate, holidays and weekends may be part of your

scheduled shifts, and ability to work additional shifts to cover

vacations and call-outs is required. This is a non-exempt hourly

position, offering \$18/hour, participation in a 403B retirement plan,

And Massachusetts Sick Time. Qualifications Behaviors Preferred Detail

Oriented: Capable of carrying out a given task with all details

necessary to get the task done well

Salary : $18

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