What are the responsibilities and job description for the Workplace Experience Host position at Latham & Watkins?
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About The Role
The Workplace Experience (WE) Host is an integral part of Latham’s Workplace Experience team and will be responsible for providing a warm, professional welcome to the Latham offices, setting the stage for a positive and productive stay , while coordinating internal and external office events in accordance with local responsibilities. This role will be located in our Chicago office. The schedule for this role is 9:00 am - 5:00 pm, Monday - Friday, with the ability to be flexible to meet the needs of the team. This is an in-office role.
Responsibilities & Qualifications
Other key responsibilities include:
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:
Please click here to review your rights under U.S. employment laws. #WayUp
Pay Range
USD $60,000.00 - USD $65,000.00 /Yr.
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About The Role
The Workplace Experience (WE) Host is an integral part of Latham’s Workplace Experience team and will be responsible for providing a warm, professional welcome to the Latham offices, setting the stage for a positive and productive stay , while coordinating internal and external office events in accordance with local responsibilities. This role will be located in our Chicago office. The schedule for this role is 9:00 am - 5:00 pm, Monday - Friday, with the ability to be flexible to meet the needs of the team. This is an in-office role.
Responsibilities & Qualifications
Other key responsibilities include:
- Welcoming all personnel and external visitors
- Anticipating internal and external guest needs by understanding in-office services and work areas
- Providing first-line technology assistance and ensuring audiovisual equipment is functioning and ready in advance (e.g., computers, phones, microphones, docking notebooks, connecting peripherals, and first-level videoconferencing support)
- Maintaining Workplace Experience and other relevant inbox communication in collaboration with the WE 24/7 team (when applicable)
- Executing various support tasks including but not limited to, booking conference rooms and visitor offices, ordering taxis, logging or handling of minor repairs, print and mail support, HVAC adjustment inquiries, accessing card loans, ordering supplies, etc.
- Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
- Display the ability to foster an atmosphere of belonging
- Demonstrate the ability to communicate effectively and adapt with ease
- Possess high EQ skills and have the ability to respond with appropriate behavior
- A high school diploma or an equivalent
- A minimum of two (2) years of hospitality or customer service management experience
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:
- Healthcare, life and disability insurance
- A generous 401k plan
- At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
- Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
- Professional development programs
- Employee discounts
- Affinity groups, networks, and coalitions for lawyers and staff
Please click here to review your rights under U.S. employment laws. #WayUp
Pay Range
USD $60,000.00 - USD $65,000.00 /Yr.
Salary : $60,000 - $65,000