Receptionist/Administrative Assistant

About LABB

Lash & Beauty Bar (LABB) is a modern, boutique beauty studio specializing in advanced skincare, lashes, brows, and curated retail. We pride ourselves on exceptional client experiences, elevated service, and a warm, professional environment. We're looking for a highly organized, personable, and proactive Front Desk Coordinator / Administrative Assistant to be the heartbeat of our front desk and support daily operations.

Role Overview

This role is a blend of front desk, sales, administrative support, and calendar management. You will be the first and last impression for our clients, support the owner with organization and scheduling, and help ensure the studio runs smoothly day-to-day.

Key Responsibilities

Client Experience & Front Desk

• Greet clients warmly and professionally upon arrival

• Check clients in and out, process payments, and manage POS transactions

• Answer phones, texts, emails, and DMs promptly and professionally

• Maintain a clean, calm, and welcoming front desk and retail area

• Educate clients on services, memberships, and retail products

Sales & Revenue Support

• Confidently recommend services, add-ons, memberships, and retail

• Support promotions, specials, and seasonal offerings

• Track retail inventory and assist with merchandising displays

• Help meet and exceed daily/weekly sales goals

• Upsell appropriately while maintaining an authentic client-first experience

Calendar & Scheduling Management

• Manage booking software and daily schedules

• Assist the owner with calendar organization, appointment flow, and time blocking

• Confirm appointments and reduce no-shows

• Reschedule clients as needed while protecting productivity and revenue

• Help optimize the schedule for efficiency and profitability

Administrative & Operations Support

• Assist with inventory tracking, ordering, and backstock organization

• Maintain client records, consent forms, and intake documents

• Support basic reporting (daily totals, retail sales, appointment tracking)

• Help prepare for launches, events, trainings, and promotions

• Communicate clearly with the owner regarding studio needs and priorities

Opening & Closing Duties

Opening:

• Open the studio and prepare front desk and retail areas

• Turn on lights, music, systems, and POS

• Review the day's schedule and prepare for clients

Closing:

• Close out POS and daily totals

• Clean and organize front desk and retail areas

• Restock products and supplies as needed

• Secure the studio and ensure everything is ready for the next day

Ideal Candidate

• Friendly, professional, and confident communicator

• Organized, detail-oriented, and proactive

• Sales-minded with a genuine love for client service

• Comfortable multitasking in a fast-paced environment

• Reliable, punctual, and trustworthy

• Passionate about beauty, skincare, wellness, or luxury service

• Experience in a spa, salon, retail, or hospitality setting preferred

Bonus Skills (Not Required but a Plus)

• Experience with booking software and POS systems

• Social media or basic content support

• Inventory management experience

• Interest in growing into a lead or management role

Why You'll Love Working at LABB

• Supportive, positive, and growth-oriented environment

• Opportunity to learn the business side of beauty and aesthetics

• Employee discounts on services and retail

• Room to grow as LABB expands

Job Type: Part-time

Pay: From $25.00 per hour

Work Location: In person

Salary : $25