What are the responsibilities and job description for the Computer Repair / Networking Technician position at Laser Xpress?
Job Overview
- Position Title: On-Site Computer Networking & Equipment Repair Technician
- Location Type: On-Site (Office / Data Center / Facility)
- Position Type: Full-Time
We need an On-Site Computer Networking Technician to manage, maintain, and repair all physical IT and networking equipment. You will be the main expert on-site for fixing broken hardware, setting up wired and wireless connections, and solving computer network problems quickly.
Key Responsibilities Equipment Repair & Hardware Maintenance
- Diagnose and repair all company IT assets, including desktop computers, laptops, enterprise servers, and mobile devices.
- Replace faulty internal hardware components such as power supplies, motherboards, RAM, hard drives, and screen assemblies.
- Maintain and service peripheral equipment including network printers, scanners, security cameras, and VoIP phones.
- Track inventory of spare parts, broken units, and replacement equipment, managing RMAs (Return Merchandise Authorizations) with external vendors.
Network Administration & Support
- Install, configure, and test physical network hardware including routers, switches, firewalls, and wireless access points.
- Run, terminate, and test network cabling (CAT5e/CAT6, fiber optic patch cables) throughout the facility.
- Troubleshoot LAN/WAN connectivity issues, port drops, and slow network speeds using hardware testers and command-line diagnostic tools.
- Ensure seamless workstation integration with core network environments, managing local IP configurations, DNS, and DHCP settings.
System Security & Documentation
- Deploy and update operating systems, security patches, and endpoint antivirus software on all physical devices.
- Maintain precise logs of all equipment repairs, hardware swaps, network configurations, and active support tickets.
- Provide friendly on-site support and guidance to staff members regarding proper device care and network security practices.
Required Qualifications & Skills
- Education: High school diploma required; an Associate’s degree in Information Technology, Computer Science, or a related field is preferred.
- Experience: 2 years of hands-on experience in computer hardware repair and network troubleshooting.
- Certifications: CompTIA A , Network , or Cisco CCNA certifications are a strong plus.
- Technical Skills:
- Deep knowledge of computer architecture and component-level repair.
- Proficiency with enterprise networking gear (Cisco, Ubiquiti, Aruba, etc.).
- Strong command of Windows, macOS, and Linux administration.
- Physical Requirements: Ability to lift up to 50 lbs, crawl under desks, climb ladders, and work in tight IT telecom closets.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
- Health insurance
- Paid time off
Experience:
- Business Computer repair: 4 years (Required)
- Business IT support: 4 years (Required)
Work Location: In person
Salary : $20 - $30