What are the responsibilities and job description for the Medical Front Desk (8-4) Haitian Creole position at LaSante Health Center?
Haitian Creole
Medical Front Desk
LaSante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.
Responsibilities:
Medical Front Desk
LaSante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.
Responsibilities:
- Greet patients professionally both in person and over the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Fluent in Haitian Creole
- Customer service skills
- Familiarity with medical terminology
Salary : $18 - $20