IT Onboarding & Infrastructure Support Specialist

IT Onboarding & Infrastructure Support Specialist (Contract)

LaSalle Network is partnering with a leading reseller of IT solutions and services to help them hire an experienced IT Onboarding & Infrastructure Support Specialist to join their team.

Location: Austin, Texas (On-site 5x a week)

Compensation: $40.00/hr-$45.00/hr

Duration: 3–6 Month Contract

Schedule: Monday – Friday, Standard Business Hours (Central Time)

Benefits: LaSalle Network contractors have the opportunity to enroll in benefits including medical, dental and vision insurance.

Overview

We are seeking a mid-level IT Onboarding & Infrastructure Support Specialist to support a customer environment in Austin, Texas. This role is critical to delivering a high-quality, white-glove onboarding experience for new employees while also supporting hands-on data center and infrastructure activities.

The ideal candidate is detail-oriented, customer-focused, and technically capable, with experience in user provisioning, identity and access management, and physical infrastructure support.

Key Responsibilities

Employee Onboarding & White-Glove Support

• Deliver a white-glove onboarding experience for new hires, ensuring all technology is provisioned, configured, and ready on day one
• Provision and configure laptops and/or desktop systems using Microsoft-based environments
• Create and manage user accounts within Active Directory/Microsoft Entra ID, including:
• Email provisioning (Microsoft 365 / Exchange)
• Access to required applications and systems
• Coordinate and verify ID provisioning and onboarding readiness
• Serve as a point of contact for new employees, ensuring a smooth and professional onboarding experience
  

Access Management & User Enablement

• Process and fulfill access and entitlement requests using established workflows and documentation
• Ensure all access provisioning aligns with security policies and least-privilege principles
• Troubleshoot and resolve access-related issues in a timely and professional manner
• Maintain accurate records of provisioning activities and changes
  
  

Data Center & Infrastructure Support

• Perform rack and stack of servers and infrastructure components
• Install and manage network and power cabling in accordance with standards
• Assist with physical deployment, labeling, and organization of equipment in the data center
• Support infrastructure-related tasks as needed to maintain operational readiness
  
  

Required Qualifications

• 4–7 years of experience in IT support, provisioning, or infrastructure roles
• Strong experience with:
• Active Directory and/or Microsoft Entra ID
• Microsoft 365 (Exchange, user provisioning, access management)
• Experience delivering white-glove or high-touch end-user support
• Hands-on experience with:
• Laptop/desktop provisioning and configuration
• Data center environments (rack & stack, cabling)
• Strong attention to detail and ability to follow structured processes
• Excellent communication and interpersonal skills
• Ability to work independently in a fully on-site environment
  

Preferred Qualifications

• Experience with endpoint management tools (e.g., Microsoft Intune, SCCM)
• Familiarity with ITSM/ticketing systems (e.g., ServiceNow or similar)
• Basic understanding of networking concepts and infrastructure environments
• Relevant certifications such as:
• Microsoft certifications (e.g., M365, Azure/Entra)
• CompTIA A , Network , or similar

If you are interested in this opportunity and meet the qualifications, please apply today!

Thank you,

India Spencer

Sr. Project Manager

LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.

All assignments are at-will and their duration is subject to change.