What are the responsibilities and job description for the eCommerce Operations Analyst position at LaSalle Network?
LaSalle Network is hiring an eCommerce Operations Analyst on behalf of a growing consumer products organization seeking a detail-oriented professional to support its expanding eCommerce business. This is an exciting opportunity for an analytical, process-driven individual who enjoys optimizing operations, improving efficiencies and collaborating across teams to deliver an exceptional customer experience. The ideal eCommerce Operations Analyst will play a key role in managing order fulfillment, inventory accuracy and product setup across major online marketplaces while helping drive continued eCommerce growth.
What You'll Do
Rose Frezza
Recruiter
LaSalle Network
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
What You'll Do
- Manage and process eCommerce orders across Amazon, Walmart.com and dropship customer accounts.
- Perform order entry for new customers and partner with the technology team to implement EDI automations.
- Generate and distribute daily and weekly order management reports for internal stakeholders.
- Analyze operational performance using Amazon Vendor Central and ERP data to identify opportunities for process improvements.
- Monitor key performance indicators, including order acceptance rates, cancellation rates, purchase order accuracy and on-time delivery.
- Submit advance ship notices (ASNs) and support invoicing activities.
- Upload, maintain and optimize product listings across Amazon, Walmart.com and additional eCommerce platforms.
- Partner with the eCommerce team to update pricing, promotions and merchandising initiatives.
- Conduct routine inventory audits to ensure accurate product availability across online marketplaces.
- Forecast and manage dropship inventory levels to support customer demand and maximize fulfillment performance.
- Support ongoing eCommerce initiatives that improve operational efficiency and drive business growth.
- Bachelor's degree in business administration, operations, data analytics or a related field.
- Experience in eCommerce operations, order management or a related supply chain role preferred.
- Experience working with Amazon Vendor Central, Walmart Marketplace and dropship operations preferred.
- Proficiency with ERP systems; NetSuite experience is strongly preferred.
- Familiarity with eCommerce tools and shipping platforms; Jungle Scout experience is a plus.
- Strong analytical skills with the ability to interpret data and identify actionable opportunities.
- Excellent organizational, communication and problem-solving abilities.
- Highly detail-oriented with a process-driven mindset and commitment to operational excellence.
- Ability to manage multiple priorities in a fast-paced environment.
- Competitive compensation package.
- Comprehensive benefits package.
- Opportunity to support a growing eCommerce business with nationally recognized online retail partners.
- Exposure to leading eCommerce platforms, ERP systems and operational technologies.
- Collaborative team environment focused on continuous improvement and innovation.
- Opportunity to make a measurable impact on customer satisfaction and operational performance.
- Career growth within a fast-paced and expanding organization.
- Compensation: $25-$30 hourly, based on experience
- Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/
- Location: Gurnee, IL
- Work Model: Hybrid (On-site in Gurnee 3-5 days for the first 2 weeks, on-site in Gurnee 1 day a week thereafter)
Rose Frezza
Recruiter
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
All assignments are at-will and their duration is subject to change.
Salary : $25 - $30