What are the responsibilities and job description for the Diner FOH Service Manager (Black Bear Diner) - Garden City, KS position at Las Vegas Petroleum?
At Las Vegas Petroleum, we're proud to partner with the renowned Black Bear Diner to provide an unforgettable dining experience for our guests! Located in the heart of Garden City, KS, our diner combines a cozy, rustic atmosphere with a menu full of hearty, home-style meals. If you have a passion for great food and outstanding service, we want you to join our team as a Diner FOH Service Manager!
Job Overview:As the Diner FOH Service Manager, you'll lead our front-of-house operations, ensuring that every guest feels welcomed and leaves with a smile. Your leadership will inspire our team to deliver exceptional service while creating a fun and engaging dining environment. If you thrive in a busy atmosphere and enjoy mentoring others, this is the role for you!
Key Responsibilities:- Guest Experience: Ensure each guest receives a warm welcome and top-notch service, addressing any concerns promptly and professionally.
- Team Leadership: Lead, train, and motivate front-of-house staff to achieve high performance and strong teamwork while creating a positive work environment.
- Quality Control: Monitor service standards and dining room cleanliness to maintain our diner’s high standards for food quality and presentation.
- Operational Efficiency: Oversee the day-to-day FOH operations, including managing staff schedules, inventory control, and adhering to health and safety regulations.
- Collaboration: Work closely with kitchen staff and management to ensure smooth service flow and effective communication.
- Sales Growth: Assist in developing promotional strategies to boost customer turnout and enhance guest satisfaction.
If you’re ready to step into a role that blends leadership with customer engagement, apply today to be a part of the Black Bear Diner team at Las Vegas Petroleum!
- Experience: 2 years in a restaurant management position, preferably in a fast-paced setting.
- Leadership Skills: Strong ability to lead and motivate a diverse team, providing guidance and support.
- Customer Focus: A genuine passion for delivering exceptional customer service and creating memorable guest experiences.
- Communication Skills: Excellent verbal and interpersonal skills for engaging with team members and guests alike.
- Problem-Solving Ability: Quick thinking and proactive in resolving issues to maintain service quality.
- Flexibility: Availability to work nights, weekends, and holidays as needed.
- Food Safety Knowledge: Familiarity with health and safety regulations in a restaurant environment; ServSafe certification is a plus.