Receptionist - Red Rock Harley-Davidson

Receptionist

Be the first impression. Be the lasting one.

At Red Rock Harley-Davidson, we don’t just open our doors; we welcome riders, future riders, and lifelong customers into a culture built on freedom, connection, and experience.

The Receptionist is the heartbeat of that first impression. You are the first face customers see and the last voice they hear. Your energy, professionalism, and ability to connect set the tone for everything that happens inside our dealership.

If you bring personality, presence, and pride to your work, we want you on our team.

What You’ll Do

• Create an Unforgettable First Impression
   Greet every guest with confidence, energy, and authenticity. Making them feel welcome the moment they walk in.
• Own the Front Desk Experience
   Serve as the central point of contact for all guests, ensuring every interaction is smooth, professional, and positive.
• Handle High-Volume Communication
   Answer and route multi-line phone calls efficiently while maintaining a friendly, polished tone.
• Guide the Customer Journey
   Direct customers to the appropriate department (Sales, Service, Parts, MotorClothes) and ensure seamless handoffs.
• Be the Information Resource
   Provide accurate answers regarding dealership operations, hours, events, and general inquiries.
• Support the Team
   Communicate customer arrivals to sales staff, assist with internal coordination, and jump in where needed.
• Keep Things Running Smoothly
   Manage incoming/outgoing mail and maintain a clean, organized, and welcoming front desk area.

What It Takes to Win in This Role

• A naturally friendly, outgoing, and professional presence
• Strong verbal communication skills, especially over the phone
• Ability to multi-task and stay composed in a fast-paced environment
• A team-first mentality with a willingness to support all departments
• Basic computer proficiency and comfort with multi-line phone systems
• A proactive mindset. You don’t wait to be told, you step in and help

What Sets You Apart

• Previous receptionist, hospitality, or customer-facing experience
• Experience in a high-energy retail or dealership environment
• Passion for motorcycles or the Harley-Davidson lifestyle

Working Conditions

• Primarily desk-based within a dealership environment
• Frequent sitting, standing, and walking throughout the shift
• Continuous phone and in-person customer interaction
• Occasional exposure to noise, exhaust fumes, and a fast-paced shop environment

Schedule

• Part-time position
• Flexible scheduling required, including weekends and peak business hours

Why This Role Matters

This isn’t just answering phones. This is owning the customer’s first and last impression. The right person in this role elevates the entire dealership experience.

Equal Opportunity Employer

Red Rock Harley-Davidson is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Salary : $12