What are the responsibilities and job description for the Server/Waiter/Host position at Las Cazuelas Restaurant?
Job Overview
We are seeking an enthusiastic and dedicated Host/Server to join our team in a dynamic dining environment. The ideal candidate will possess a passion for providing exceptional guest services and have the ability to create memorable dining experiences. As a Host/Server, you will play a crucial role in welcoming guests, taking orders, and ensuring that every aspect of their visit meets our high standards of quality.
Duties
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations using OpenTable and assist with seating arrangements.
- Take food and beverage orders accurately and efficiently using POS systems, including Aloha POS.
- Provide detailed menu information, including daily specials, to enhance the dining experience.
- Upsell menu items to maximize guest satisfaction and restaurant revenue.
- Ensure timely delivery of food and beverages while maintaining quality standards.
- Assist with food preparation as needed to support kitchen operations.
- Address guest inquiries or concerns promptly and professionally to ensure satisfaction.
- Maintain cleanliness and organization of the dining area throughout service.
- Collaborate with kitchen staff and fellow servers to ensure smooth service flow.
Requirements
- Previous experience in fine dining or upscale restaurant settings is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Ability to perform basic math calculations for order processing and payments.
- Familiarity with POS systems, particularly Aloha POS, is advantageous.
- Excellent communication skills and a friendly demeanor are essential.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including evenings and weekends as required.
- A willingness to learn about menu items and food preparation techniques.
Join our team where your contributions will be valued, and your passion for hospitality will shine!
Job Types: Full-time, Part-time
Pay: $13.75 - $14.00 per hour
Work Location: In person
Salary : $14 - $14