What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Larry Poole - State Farm Agent?
Benefits:
ROLE DESCRIPTION:
**Immediately Hiring! **
Join the Larry Poole State Farm Team as a Customer Service Representative and Make a Real Impact!
Are you passionate about helping people and creating unforgettable customer experiences? At Larry Poole State Farm, we dont just provide insurance we build trusted relationships and serve our community with heart. As a Customer Service Representative, youll be the friendly voice and problem-solver our clients rely on every day.
In this role, you will deliver outstanding customer experiences that reinforce our agencys reputation. Your attention to detail, strong customer service skills, and genuine desire to help others will make you an excellent fit. You will enhance your career by resolving customer inquiries, collaborating with team members, and anticipating the needs of the community you support.
The ideal candidate has excellent communication skills and a passion for delivering top-tier customer service. This role involves assisting clients with their insurance needs, managing inquiries, supporting claims, and ensuring a positive customer experience.
QUALIFICATIONS:
Come be part of a team that values YOU and the difference you make every day.
- Free snacks, coffee and drinks
- 4 weeks PTO per year
- Support for certificates or further education
- Team-building activities and social events
- Modern, inspiring office spaces
- Office centrally/conveniently located
- Continuous feedback culture instead of annual reviews
- Friendly, safe environment
- Supportive Work Environment
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
**Immediately Hiring! **
Join the Larry Poole State Farm Team as a Customer Service Representative and Make a Real Impact!
Are you passionate about helping people and creating unforgettable customer experiences? At Larry Poole State Farm, we dont just provide insurance we build trusted relationships and serve our community with heart. As a Customer Service Representative, youll be the friendly voice and problem-solver our clients rely on every day.
In this role, you will deliver outstanding customer experiences that reinforce our agencys reputation. Your attention to detail, strong customer service skills, and genuine desire to help others will make you an excellent fit. You will enhance your career by resolving customer inquiries, collaborating with team members, and anticipating the needs of the community you support.
The ideal candidate has excellent communication skills and a passion for delivering top-tier customer service. This role involves assisting clients with their insurance needs, managing inquiries, supporting claims, and ensuring a positive customer experience.
QUALIFICATIONS:
- Must obtain a valid Property & Casualty insurance license within 90 days of hire.
- Life and Health insurance license preferred; if not currently licensed, must obtain within 180 days.
- Previous experience in insurance or financial services preferred.
- Excellent verbal and written communication skills.
- Customer-focused, empathetic, and a collaborative team player.
- Detail-oriented with strong multitasking, prioritization, and problem-solving abilities.
- Previous customer service experience preferred.
Come be part of a team that values YOU and the difference you make every day.
Salary : $35,000 - $55,000