What are the responsibilities and job description for the Customer Service Representative position at Larry E. Crum & Associates?
Company Description
With over 50 years of experience, Larry E. Crum & Associates specializes in providing a wide range of insurance services, including Life, Health, Business, Home, Auto, Boat, Motorcycle, and RV Insurance. Serving clients in more than 37 states, the company is dedicated to offering top-tier solutions tailored to meet individual and business needs. Larry E. Crum & Associates prides itself on its commitment to exceptional customer service with its clients.
Role Description
This is a full-time, on-site role for a Commercial Insurance Customer Service Representative located in Memphis, TN. The Customer Service Representative will provide support to clients by addressing inquiries, resolving concerns, and ensuring customer satisfaction. Day-to-day responsibilities include handling customer service calls, managing customer accounts, processing requests, and providing guidance related to insurance products. The representative will play a critical role in delivering a positive customer experience and maintaining strong client relationships.
- Property & Casualty Insurance License Needed