What are the responsibilities and job description for the Secretary - Jr High Receptionist [CS09] position at Laramie County School District 1?
TSS/260 day contract
Monday-Friday
8 hours daily
Pay Column H: $16.29/hourly
Benefits
Laramie County School District 1
Job Description
Job Title: Receptionist
Revised Date: November 2020
Department: School Support
FLSA Status: Non-Exempt
Work Year: 12 Months
Salary Schedule: TSS-205
SUMMARY: This position is responsible for greeting and directing visitors, responding to inquiries from staff, the public, parents, students, etc. by providing requested information and/or referral to other parties; and providing general clerical support when available. Completes employment verification requests and assists the department with projects or other related work duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty/function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Tasks Descriptions
Frequency
% of
Time
1.
Greets public, parents, students, vendors, etc. to respond to inquiries and/or escorting/directing them to appropriate personnel. Maintains the operator phone for the district, routes calls to appropriate departments, and provides high level customer service to all callers. Answers multiline telephone system to screen and transfer calls, responding to inquiries and/or taking messages.
D
25%
2.
Answers multiline telephone system for the purpose of screening calls, transferring calls, responding to inquiries, and/or taking messages.
D
35%
3.
Distributes a variety of items within the site (e.g. mail, calendars, newspapers, messages, etc.) to ensure timely communication and to disseminate materials to appropriate staff.
D
5%
4.
Processes a variety of documents and materials (e.g. staff mail, bulk mailings, etc.) to disseminate information in compliance with program, district, state, and/or federal requirements.
W
5%
5.
Maintains materials and information within reception area (e.g. notices, supplies, application packets, forms, etc.) to provide information to employees and visitors.
D
5%
6.
Diffuses situations (via the phone, email, or in person), offer suggestions/resolution when possible, and/or directing to appropriate personnel for resolution.
D
5%
7.
Supports assigned Administrators and departmental staff to help with clerical and administrative functions or help complete projects of files maintenance as needed.
W
10%
8.
Responds to emergency situations for the purpose of resolving immediate safety concerns.
Q
5%
9.
Performs other duties as assigned
Ongoing
5%
TOTAL =
100%
EDUCATION AND RELATED WORK EXPERIENCE:
- High school diploma, or equivalent, required
- No experience required, but experience in an office setting or other related field, preferred
LICENSES, REGISTRATIONS or CERTIFICATIONS:
- Criminal background check required for hire.
TECHNICAL SKILLS, KNOWLEDGE, & ABILITIES:
- Advanced oral and written communication skills?
- Basic math skills
- Adapts easily to changing work standards
- Ability to provide high levels of customer service
- Ability to multitask, answer phones, and maintain a level of professionalism
- Critical?thinking and?problem-solving?skills?
- Attention to detail
- Knowledge of internet recruiting, web-based databases, preferred
- Ability to manage multiple tasks and priorities with frequent interruptions
- Ability to keep up-to-date technically and apply new knowledge to your job. Includes adapting to and mastering new system applications and processes as implemented by the district or department
- Ability to work cooperatively with other departments to solve problems
- Ability to schedule meetings, activities, or trainings as they relate to the job
- Ability to use pertinent software applications, manage and maintain accurate records, and plan and manage projects
- Ability to maintain confidentiality in?all aspects of the job?
- Ability and willingness to adhere to attendance expectations and to follow district procedures for absence reporting
- Ability to promote and follow Board of Trustees policies, District policies, and building and department procedures
- Ability to communicate, interact, and work effectively and cooperatively with all people including those from diverse ethnic and educational backgrounds
- Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate/required safety equipment, and report unsafe conditions to the appropriate administrator
MATERIALS AND EQUIPMENT OPERATING KNOWLEDGE:
- Operating knowledge of and experience with personal computers and peripherals
- Operating knowledge of and experience with typical office equipment, such as telephones, copier, fax machine, etc. Operating knowledge of and experience with office productivity programs, such as Microsoft Office Suite, E-mail, etc.
- Operating knowledge of district information technology systems and department-specific software and equipment required within 3 months after entering position
REPORTING RELATIONSHIPS & DIRECTION/GUIDANCE:
POSITION TITLE
Reports to:
Principal or Assistant Principal
POSITION TITLE
# of EMPLOYEES
Direct reports:
This position has no direct reports
BUDGET AND/OR RESOURCE RESPONSIBILITY:
- This position has no budget responsibility
PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands, work environment factors, and mental functions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary : $16