Front Desk Associate (7AM-3PM)

Job Summary
We are seeking an energetic and dedicated Front Desk Associate to join our team during the morning shift from 7AM to 3PM. In this vital role, you will be the welcoming face of our establishment, providing exceptional guest services and ensuring smooth daily operations at the front desk. Your enthusiasm and professionalism will set the tone for a memorable experience for all visitors and guests. This position offers an exciting opportunity to develop your hospitality management skills while working in a dynamic, guest-focused environment.

Responsibilities

• Greet guests warmly upon arrival, providing a friendly and professional first impression
• Manage multi-line phone systems, answer inquiries, and direct calls efficiently using proper phone etiquette
• Check-in and check-out guests accurately, handling reservations and cancellations with attention to detail
• Assist guests with inquiries about hotel amenities, local attractions, and services in multiple languages if applicable
• Maintain guest relations by addressing concerns promptly and ensuring a high level of customer satisfaction
• Handle administrative tasks such as processing payments, updating guest records, and managing front desk logs
• Support night audit procedures as needed, ensuring financial accuracy and reporting compliance

Skills

• Proven experience in hospitality management or hotel front desk operations
• Strong customer service skills with a positive attitude and excellent communication abilities
• Multilingual or bilingual capabilities are highly desirable to serve diverse guest populations
• Knowledge of hotel management systems and multi-line phone systems
• Experience with guest services, guest relations, and resort environments preferred
• Familiarity with phone etiquette and handling guest inquiries professionally
• Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail

Join us as a Front Desk Associate if you’re passionate about delivering outstanding hospitality experiences! Bring your enthusiasm, multilingual skills, and dedication to creating welcoming environments where every guest feels valued. This is more than just a job — it’s an opportunity to grow within the vibrant world of hospitality management!

Pay: $15.50 - $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person

Salary : $16 - $18