What are the responsibilities and job description for the Spa Receptionist position at LaPlaya Beach & Golf Resort, a Noble House Resort?
Description
LaPlaya’s Spa Team is looking for an efficient, courteous, and professional Receptionist to be the welcoming face of the newly renovated spa at the resort. In this role you will be scheduling treatments for guests and members, processing payments for services, supporting the sales of our fabulous line of products, while ensuring that the Spa lobby is kept impeccable in appearance and cleanliness.
From the time a guest walks into the spa, the receptionist will help to create an environment where a guest feels they are pampered and taken care of, by offering refreshments, walking them to the locker room and getting them set up with the appropriate attire so they can enjoy the full experience of the treatment.
As a member of the Spa Team, you will ensure that the retail area is stocked visually supporting the sale of products to guests.
Requirements
Our qualified candidate would have the following:
· Previous receptionist experience preferably in a spa or salon environment
· Customer service and/or retail experience
· Willingness to learn on-the-job
· Experience in working on a POS/Scheduling system is a plus
· Ability to effectively communicate in English with guests and team members
· Ability to lift up to 25 lbs., while standing, bending and squatting.
LaPlaya Beach and Golf Resort is deeply committed to Diversity, Equity, and Inclusiveness:
LaPlaya Beach and Golf Resort encourage individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort.
LaPlaya Beach and Golf Resort is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.