Maintenance Supervisor - Lease Up - Sunrise - Kissimmee, FL

Whether you’re just starting out or looking for a fresh chapter, we believe your career should feel meaningful. You should feel valued, trusted, and know your work makes a real difference.

As a subsidiary of H&R REIT, Lantower Residential develops and manages apartment communities across the Sunbelt markets in the U.S. We’re in the apartment business, sure – but really, we’re in the people business. Our job is to make people feel at home—whether they live in one of our communities or work on our team. That means showing up, caring, and creating experiences that feel real, thoughtful, and human.

When you join us, you become part of something bigger: building great places to live and strong communities around them. We take that seriously – and we take care of our people in return, with competitive benefits, opportunities for training, and time off when you need it.

If you take pride in your work and enjoy making people’s day a little better, we’d love to meet you.

Perform highly skilled and specialized HVAC work. Organize, coordinate, and manage the overall maintenance program of home community or multiple communities, including exterior property appearance, timely work order service, quality make-ready program, and cost-effective inventory control of the property. Responsible for maintaining the physical condition and appearance of the site(s).

Essential Duties and Responsibilities: (Not listed in order of importance. Other duties may be assigned.)

• Diagnose and perform major, minor, and routine maintenance/repair in a timely and professional manner. Assure all service requests are completed daily. Accurately document work performed on a service request, including parts, note if an outside contractor is needed, and return to the supervisor by the end of the day. Complete renewal service requests in the same timely fashion. Follow-up on the completed service requests to ensure satisfaction. Follow-up on incomplete service requests.

• Promote good public relations with residents, co-workers, and company staff through great “people” attitude and resident trust. Always display a friendly and courteous attitude toward residents and other employees. Never confront the supervisor or other employees in the presence of a resident.

• Inspect vacated apartments and complete make-ready checklist. Inform Property Manager of needed services and repairs. Routinely perform duties to restore apartments to “make-ready” status. Re-inspect vacant apartments after make-ready have been completed to determine the quality of work performed. Ensure an adequate number of make-ready units are available and that the products are up to Lantower Luxury Living standards. Coordinate status with the management staff.

• Complete special projects as may be assigned and prioritized by the Property Manager, Regional Supervisor, or Facilities Coordinator.

• Inspect the exterior of the property. Perform building and common area upkeep daily following Lantower Luxury Living standards. Assist in keeping grounds neat and free of litter.

• Assist with the tenant improvements as required. Schedule make- ready employees, as necessary. Ensure an average of 65% of the make-readies is market-ready monthly with a maximum of the 5-9-day turnaround. Ensure vacant units are “trashed-out” within 24 hours of move-out.

• Complete or oversee the completion of preventative maintenance. Maintain accurate and organized records.

• Order parts and supplies and maintain inventory, utilizing inventory system. Maintain shop appearance to standards to facilitate the quick assessment of supply inventory. Maintain proper equipment and equipment inventory to ensure warranty compliance.

• Obtain bids and negotiate prices, as necessary, with vendors and contractors. Coordinate delivery and work scheduled with vendors, contractors, and Property Manager.

• Perform effective emergency maintenance (after-hours) as required.

• Coordinate maintenance objectives with the Property Manager.

• Perform, and report on all work per the safety standards of the company, OSHA, and health codes. Perform work area clean-up every week.

• Coordinate preparations for lender inspections.

• Ensure all work is being performed per State Landlord-Tenant Law and all Federal Fair Housing Regulations

• Monitor property for quality snow removal, lawn care, and ice removal. Report to the Property Manager and follow up with the vendor, as needed, on any discrepancies.

• Perform HVAC trouble calls and complete HVAC repairs and replacements, as may be needed, within guidelines, codes, and laws.

• To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Uses intuition and experience to complement data.

• Problem Solving - Gathers and analyzes information skillfully.

• Project Management - Communicates changes and progress; Manages project team activities.

• Technical Skills - Pursues training and development opportunities; Shares expertise with others.

• Customer Service - Responds promptly to customer needs; Meets commitments.

• Teamwork - Able to build morale and group commitments to goals and objectives.

• Visionary Leadership - Inspires respect and trust.

Tolerance to all extremes of hot and cold weather is necessary while shoveling or moving snow. The employee is frequently exposed to wet and humid conditions, outside weather conditions, including extreme hot and cold temperatures. The employee should be able to withstand changing conditions.

Extensive mobility and excellent physical condition. Ability to kneel, crouch, climb, and crawl, etc. to reach items in need of repairs. The employee must occasionally lift/move up to 100 pounds if necessary for the installation and removal of appliances. Ability to operate all the hand tools required to make repairs. Ability to drive to and from job sites as needed.

Must have own essential tools or be willing to obtain the required hand tools pertinent to this position.

Must be knowledgeable and skilled in the safe use and maintenance of the following: