Instructional Designer

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

Instructional Designer

The Instructional Designer is the key resource in curriculum development and training in collaboration with the Workforce Management, Customer Experience, and Training leaders to create onboarding & ongoing training programs for our member services & provider experience teams. The Instructional Designer leverages adult learning principles to assess, design, implement, and evaluate training solutions for our internal clients.

Location: Remote - Dallas, TX Highly Preferred

Responsibilities and Duties

• Create engaging learning activities and compelling course content that enhances retention
• Work with subject matter experts and identify target audience's training needs
• Conduct instructional research and analysis on learners and contexts
• Apply tested instructional design theories, practice, and methods
• Provide exercises and activities that enhance the learning process
• Create supporting material/media (audio, video, simulations, role plays, games etc)
• Maintain project documentation and course folders
• Visualize instructional graphics, the user interface, and the finished product
• Assist with conducting new hire onboarding classes

Skills and Experience

• Bachelor's degree, ideally in instructional design, human resources, or a related field
• 1-3 years' experience in training and instructional design/curriculum planning
• Experience with LMS systems – Articulate
• Experience in healthcare or customer service industry a plus
• Strong written and verbal communication skills
• Excellent knowledge of adult learning theories and instructional design models

Key Competencies

• Organization & project management skills
• Interpersonal and public speaking skills
• Accountability
• Ability to multitask

Benefits

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.