What are the responsibilities and job description for the Fast Food Cashier/Customer Service position at Lantern Vietnamese Cafe?
Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team in a fast-paced grocery store environment. The ideal candidate will possess strong communication skills and a passion for providing exceptional customer service. This role involves engaging with customers, processing transactions, and ensuring a pleasant shopping experience for all.
Duties
- Provide outstanding customer service by greeting customers warmly and assisting them with inquiries.
- Operate the Point of Sale (POS) system efficiently for cash handling and transaction processing.
- Perform cashiering duties, including accurately processing payments and managing cash drawers.
- Upsell products and promote special offers to enhance the shopping experience.
- Conduct product demonstrations to educate customers about new items and promotions.
- Assist in merchandising efforts by organizing product displays and ensuring shelves are stocked appropriately.
- Maintain cleanliness and organization of the checkout area and store environment.
- Handle phone inquiries with professionalism, demonstrating excellent phone etiquette.
- Collaborate with team members to ensure smooth store operations and customer satisfaction.
Qualifications
- Previous experience in retail sales or customer service is preferred.
- Familiarity with POS systems and basic math skills for accurate cash handling.
- Supervising experience is a plus, showcasing leadership abilities within a retail setting.
- Bilingual candidates are encouraged to apply, as communication with diverse customers is valued.
- Strong communication skills to effectively interact with customers and team members.
- Knowledge of retail math principles to assist in inventory management and sales tracking.
- Ability to perform stocking duties, ensuring products are readily available for customers.
- A positive attitude, reliability, and a commitment to providing excellent service are essential for success in this role. Join our team as a Customer Service Associate / Cashier and contribute to creating an enjoyable shopping experience for our valued customers!
Job Type: Part-time
Pay: $16.50 - $25.00 per hour
Expected hours: 20 per week
Work Location: In person
Salary : $17 - $25