Operations and Transportation Coordinator

Classification: Non-Exempt

Reports to: VP of Program Operations

Location: Manhattan, Queens, Bronx & Brooklyn.

Status & Hours: Full-time, Mon-Fri 8 AM – 4 PM or 4 PM -12AM. Hours may vary. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency.

Salary: $27.47 – $30.21 per hour

Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York—a great place to do meaningful work with people who care!

Where You Will Work: This position requires travel in a company van throughout Manhattan, Queens, Bronx & Brooklyn.

About The Role:

The Operations and Transportation Coordinator will support logistics, transportation, and facility-related projects across our supportive housing programs in New York City.

This role is essential to ensuring smooth daily operations by transporting clients to community events and appointments, moving supplies between housing sites, and assisting with light maintenance and furniture assembly.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Safely transport supportive housing clients to and from scheduled events, appointments, and program activities using a multi-passenger vehicle.
• Distribution and delivery of pantry and other food related items throughout the LCS portfolio.
• Move program supplies, furnishings, packages, and other materials between housing sites and administrative offices.
• Perform basic handyman duties including assembling furniture, mounting shelves, setting up rooms for events, and handling minor repairs or facility-related tasks.
• Assist with setting up and breakdown of on-site or off-site special events and program activities.
• Maintain cleanliness and routine care of assigned vehicle(s), including inspections, maintenance coordination, and refueling.
• Support special operational projects assigned ensuring timely and high-quality execution.
• Maintain accurate logs for transportation, deliveries, and maintenance tasks.
• Collaborate with staff across departments to schedule operational support in line with program and facility needs.
• Ensure a safe, professional, and respectful environment when interacting with clients, staff, and community partners.
• Adhere to all relevant safety and traffic regulations during transport and on-site work.
• Maintaining a clean driving record during your employment with LCS.
• Other duties as assigned.

Required Education and Experience:

The ideal candidate is proactive, detail-oriented, and committed to supporting Lantern’s mission of helping New Yorkers achieve stable housing and greater independence.

• High school diploma or equivalent required.
• Valid New York State driver’s license with a clean driving record.
• One (1) year of experience in driving, logistics, or facilities support role.
• Ability to lift up to 50 pounds and perform physically active tasks, including assembly and minor repairs.
• Strong organizational and communication skills.

Preferred Experience:

• Light Maintenance experience.

Work Environment: This job operates in a supportive housing setting and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.