What are the responsibilities and job description for the FT Technical Specialist - Microsoft Technology Support Technician position at Lansing Community College?
Work status: Regular/Continuing
Location: LCC Downtown Campus
Categories: Information Technology, Support Staff
Work type: Full Time
View Position Description
Title: FT Technical Specialist - Microsoft Technology Support Technician
This Posting is Open Until Filled
The date after which applications are not guaranteed review is: 12/3/2025
Hours Per Week: 40 Hours
Compensation Type: Hourly Salary
New Hire Starting Pay: $20.49 - $22.72
Employee Classification: FT Support Staff- Union
Level: FT Support-5
Division: Information Technology Services - 60000
Department: Infrastructure Support Services - 60120
Campus Location: LCC Downtown Campus
Position Type: Regular/Continuing
Bargaining Unit: ASP
To view the applicable labor contract, visit the Labor Relations web site.
For information about the benefits offered, please visit the Benefits web site.
Job Summary:
Responsible for installation, support, maintenance and monitoring of all LCC owned Microsoft (MS) Windows technology including desktop computers, laptops, tablets, hardware, software, and other peripherals. Facilitate technology meetings with faculty and program areas campus-wide to determine the technology needs in MS Windows computer classrooms. Responsible for Windows image development and troubleshooting. Lead PT technicians (PS9974, PS9950) and student technicians (SSITCT2)
Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community.
Final candidates will be subject to a criminal background check as part of the employment process.
Required Qualifications:
Associate’s Degree in a computer related discipline or an equivalent combination of experience and technical/computer education.
Demonstrated experience in computer technical support with progressive increases in responsibilities.
Demonstrated customer service experience.
Preferred Qualifications:
Three years’ experience in computer technical support with progressive increases in responsibilities.
Leadership experience.
One year of customer service experience.
Lansing Community College prohibits sex discrimination in any educational program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at lcc.edu/consumer-information/equal.html.
Advertised: 11 Nov 2025 Eastern Standard Time
Applications close:
Salary : $20 - $23