What are the responsibilities and job description for the Mobile Lawn and Garden Mechanic position at Lano Equipment, Inc.?
About Lano Equipment
For more than 80 years, Lano Equipment has built a reputation as a trusted leader in the equipment industry by valuing hard work, reliability, and long-term relationships. As a family-owned company, we take pride in supporting both our customers and employees with a steadfast commitment to service, teamwork, and growth.
Position Overview
Lano Equipment is seeking a highly skilled Mobile Lawn and Garden Mechanic to spearhead our field service repairs and equipment diagnostics. This pivotal role blends hands-on mechanical troubleshooting and on-site equipment repair. The ideal candidate brings lawn and garden repair expertise and a proactive approach to maximizing repair quality and minimizing customer downtime.
This role oversees on-site machinery troubleshooting, preventative maintenance execution, and field response efficiency while aligning technical workmanship with safety and manufacturer compliance standards. The ideal candidate pairs strong technical diagnostic skills with a collaborative, customer-first approach to excel in our fast-paced environment.
Key Responsibilities
Customer Experience & Relationship Management
- Prioritize the needs of service customers first and foremost, ensuring an exceptional and seamless service experience.
- Cultivate long-term customer relationships through the proactive and successful management of product support and service delivery.
Administrative, Financial & Data Management
- ERP Database Integrity: Maintain, update, and manage comprehensive customer profiles and service histories within the company’s Aspen ERP system.
Cross-Functional Communication
- Interdepartmental Alignment: Effectively communicate customer requirements, technical details, and timelines across all involved departments to guarantee accurate and punctual service delivery.
Qualifications & Core Competencies
Required Experience
- Industry Expertise: Proven experience working with lawn and garden equipment such as Toro and Stihl products.
Technical & Professional Skills
- Multitasking & Agility: Exceptional ability to multitask and consistently deliver high-quality results within a fast-paced, dynamic environment.
Communication & Sales Execution
- Communication Excellence: Superior verbal and written communication skills paired with a strong commitment to delivering exceptional customer service.
- Commercial Drive: Highly motivated and sales-driven with a proactive, solution-oriented approach to driving business growth.
Benefits & Perks
We offer a competitive compensation package and comprehensive benefits, including:
- Competitive Salary
- Health Insurance & Dental Insurance
- Company-Paid Life Insurance
- Health Savings Account (HSA) with Employer Contribution
- 401(k) Plan with Company Match
- Paid Time Off (PTO) & Paid Holidays
- Paid Birthday Off
- Employee Discount
Lano Equipment is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. People with a criminal record are encouraged to apply.
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Work Location: In person
Salary : $30 - $35