What are the responsibilities and job description for the Customer Service Representative position at Lanham Hardwood Flooring?
Lanham Hardwood Flooring is looking to hire a full-time Customer Service Representative. Is being dependable, professional, and a team player at the heart of all you do? Would you like to work with an established flooring distribution company? If so, please read on!
This position comes with competitive benefits (employer pays for 100% of employee's medical plan*), a great schedule (Monday-Friday 7:30a-4p), and an annual bonus. Other benefits include, no nights or weekends. Disability, and Life Insurance- All 100% paid for employee. PTO Holiday pay, and 401K with matching contribution from the company. If this sounds like the right opportunity for you, apply today! *Medical coverage is 100% paid for the employee only. Employees are responsible for family portions if covering more members.
ABOUT LANHAM HARDWOOD FLOORING
Founded in 1907, we are a friendly, customer-driven supplier of hardwood flooring products and services. We are committed to bringing value to each of our customers by providing quality products and superior service. As a distributor, our role is to connect our customers with the products they need and to support them in ensuring the success of their projects and businesses.
Here at Lanham, we put people first! Building long-term and positive relationships with our customers, employees, and suppliers is a big part of how we achieve success. Our team members are incredibly important to us, and we strive to make them feel valued. We make sure that every employee has a voice!
Job Responsibilities
- Answer incoming telephone calls
- Respond to customer inquiries
- Enter customer orders into the system
- Help pull products from warehouse shelves as needed
- Help load products for customers as needed
Requirements:
- Experience working in the field of customer service
- Prefer experience working in warehouse environment
- Experience pulling product and loading trucks preferred, but not required
- Must be a high school graduate
- College Degree preferred, but not required
- Certifications preferred, but not required
- Comfortable working with and driving a forklift (will train)
- Strong communication skills and good phone etiquette
- Savvy technical/computer skills a plus
Salary : $22 - $24