Sales Collateral and Enablement Specialist

Job Description Job Title: Sales Collateral & Enablement Specialist Department: Marketing Reports To: Manager, Sales Excellence Classification: Exempt Management Level: Manager Location: United States (Remote) Role Summary The Sales Collateral & Enablement Specialist is responsible for owning, governing, and evolving LanguageLine’s official sales collateral and presentations to support a consistent, buyer-centered sales motion. Reporting to the Manager, Sales Excellence, this role ensures that what sellers say and show in the field aligns with our sales methodology, revenue narrative, and product strategy. This role goes beyond asset creation to serve as a steward of the sales narrative, translating product and marketing inputs into seller-ready materials that drive clarity, confidence, and deal progression at critical buyer decision points. Key Essential Functions Sales Collateral & Presentation Ownership Own the development, maintenance, and governance of all official client-facing sales collateral and presentations Ensure materials clearly articulate LanguageLine’s value proposition, differentiation, and outcomes at each stage of the buyer journey Maintain accuracy and consistency of product information, data points, and messaging as offerings evolve Proactively audit collateral libraries to identify gaps, redundancies, and outdated materials Sales Narrative & Methodology Alignment Partner closely with the Manager, Sales Excellence to ensure collateral aligns with: Sales methodology and talk tracks Revenue narratives and sales motions Training and coaching frameworks Translate product and marketing messaging into seller-ready stories, slides, and supporting assets Support the development of seller scripts and presentation flows that reinforce desired selling behaviors New Collateral Development & Project Management Lead end-to-end development of new sales collateral, including: Project scoping Stakeholder input and reviews Version control and approvals Final delivery and distribution Collaborate with Marketing, Sales, and Creative teams to bring new materials to market quickly and effectively Manage timelines and workflows to ensure on-time, on-brand delivery Governance, Standards & Enablement Support Establish and maintain standards for sales collateral quality, structure, and usage Clearly define what content is considered “official” and what is deprecated Support enablement programs by ensuring collateral integrates seamlessly into training, onboarding, and reinforcement efforts Cross-Functional Collaboration Collect and synthesize input from subject matter experts across the organization Partner with Technical Writing and Documentation teams to ensure alignment between product documentation and sales-facing materials Act as a trusted partner to Sales and Enablement leaders on content needs and effectiveness Qualifications Required Qualifications 5 years of experience developing and managing client-facing sales collateral or sales enablement materials Strong writing, storytelling, and messaging skills for B2B audiences Demonstrated experience supporting enterprise or complex sales environments Proven ability to manage multiple projects, timelines, and stakeholders simultaneously Familiarity with CMS and digital asset management tools Strong collaboration and communication skills Preferred Qualifications Prior sales or sales enablement experience Proficiency in Adobe Creative Suite (InDesign, Illustrator) with the ability to support light design or production work as needed Experience working closely with sales methodologies and enablement frameworks Familiarity with workflow automation or enablement platforms Video or multimedia content experience Knowledge, Skills & Abilities: Detail-oriented with a strong sense of quality and consistency Comfortable enforcing standards and retiring outdated materials Highly organized and process-driven Able to translate complex information into clear, persuasive stories Thrives in a cross-functional, fast-paced environment Work Environment Remote Travel Requirements: 5% Physical Requirements Office Clerical Category Compliance Requirements Support LLS’ Quality Management System (QMS) to continually improve the Division’s processes, procedures, and services; and thereby increase efficiency, productivity, effectiveness, and customer satisfaction For U.S. Positions: Candidates must be authorized to work in the US without the need for visa sponsorship. At this time, Teleperformance Specialized Services Companies does not offer visa sponsorship for this position. Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract. Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans. PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c) Important Notice to Candidates: There may be LanguageLine imposters on some recruiting platforms, so be aware of the following: LanguageLine does not use Telegram or any other instant messaging platforms to conduct correspondence or interviews with candidates during our recruitment process. LanguageLine never requests applicants or new hires to provide any payment to establish an applicant portal or for any other purpose as part of our onboarding/hiring process for the purchase of equipment or otherwise. Online applications posted through our Careers portal at http://www.languageline.com and http://www.languageline.com/uk are the only way for job applicants to apply with us. Once an online application has been received a unique applicant ID will be assigned which can be verified by all authorized company representatives. If anyone ever asks you for personal information or documents without your first having received an ID which has been authorized, please do not provide them with anything. We are fanatical about people understanding people. We strive to improve the world and empower relationships one word at a time. Our clients, colleagues, and the communities we serve together are our inspiration and the key to success. Excellence is our non-compromising obligation. We learn from each other and are enriched by the diversity of people, thought, and culture. We are united in our differences. We are passionate about seeing people smile when they are understood and are committed to innovation to create more smiles. We make a difference in people’s lives every day. We help to ensure justice, save lives, welcome newborns, and build futures. This is the experience we live for.