Assistant Director of Food & Beverage - The Langham, Pasadena

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride.

Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more.

Check out what’s nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles.

 

DEPARTMENT: Food & Beverage

 

JOB TITLE: Assistant Director of Food & Beverage     

            

REPORTS TO: Director of Food & Beverage

 

SUPERVISES: n/a

 

PRIMARY OBJECTIVE OF POSITION:

Directs the managers of the specific food & beverage service areas to ensure the highest quality standards are met.  Oversees food & beverage budgets and controls.  Administers food & beverage marketing programs.

 

RESPONSIBILITIES AND JOB DUTIES:

• Hire, train, supervise, and schedule food and beverage staff/management in accordance with business needs, productivity, service standards and Langham Hotels policies and procedures.
• Develop menus and food and beverage marketing strategies; implement new menus and promotions, such as holiday and special event promotions.
• Observe food and beverage outlet operations and take needed action to ensure all standards are being met. Taste test food and beverage products for consistency.
• Respond to guest inquiries and coordinate special arrangements and requests in food and beverage outlets.
• Assist outlet managers in coordinating services from other departments, i.e.: maintaining adequate stock of linen
• Assist in the weekly processing of Food & Beverage Outlet Payroll. 
• Assist in the weekly preparation of schedules.
• Onboard and provide training to Food & Beverage Management & Staff. 
• Utilize computer equipment to analyze forecast, cost, and revenue reports and make decisions based on that information to ensure profit maximization.
• Shop competitive  hotels  and restaurant  operations  to keep  abreast  of marketing  techniques  and promotions.
• Perform duties  of  outlet managers  when  necessary to  ensure  property management  coverage  is maintained.
• Perform duties of line employees as needed under high volume and emergency situations.
• Other duties as assigned by the Director of Food & Beverage.

 

PHYSICAL DEMANDS:

 

• Requires walking or standing to a significant degree.
• Ability to lift 75 lbs.

SPECIAL SKILLS REQUIRED:

 

• Thorough knowledge of food and beverage operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
• Skill in math and algebraic equations using percentages
• Ability to walk, stand, and/or bend continuously to perform essential job functions.
• Ability to move up to 600 lbs., with wheeled assistance
• Ability to lift up to 75 lbs, and to lift lighter objects overhead
• Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to access and accurately input information using a moderately complex computer system.

EDUCATION REQUIRED:

 

• High School Diploma required.
• Four year college degree preferred.

 

EXPERIENCE REQUIRED:

 

At least 5 years experience managing food & beverage operations preferred

LICENSES OR CERTIFICATES:

 

• Unexpired: CA Food Handler card & TIPS Certification 

SALARY:

$123,000 - $127,000


For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/los-angeles/