Service Manager

Location: Valdosta, GA 31602

We are seeking a dedicated and experienced Service Manager to lead our service department in Valdosta, GA. The ideal candidate will be responsible for overseeing daily operations, managing service staff, ensuring customer satisfaction, and driving continuous improvement in service delivery.

• Manage and supervise the service team to ensure efficient and high-quality service delivery.
• Coordinate daily service operations, including scheduling, workflow, and resource allocation.
• Maintain strong relationships with customers, addressing inquiries and resolving issues promptly.
• Monitor service performance metrics and implement strategies for improvement.
• Train, mentor, and develop service staff to enhance skills and productivity.
• Ensure compliance with company policies, safety regulations, and industry standards.
• Collaborate with other departments to optimize overall customer experience.
• Manage inventory and ordering of service parts and supplies as needed.

• Proven experience as a Service Manager or similar role in a related industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and make informed decisions.
• Customer-focused mindset with problem-solving skills.
• Familiarity with service management software and tools is a plus.
• High school diploma or equivalent; Bachelor’s degree preferred.

If you are a motivated professional looking to join a dynamic team in Valdosta, GA, please submit your resume and cover letter for consideration.