What are the responsibilities and job description for the Lane Events Center Operations Supervisor position at Lane County?
The Lane Event Center (LEC) Operations Supervisor plays a key leadership role in delivering successful events and exceptional client experiences. This front-line supervisory position leads and coordinates staff responsible for event setup, teardown, and custodial services, ensuring the facility is clean, safe, well-maintained, and ready to meet the needs of clients and guests.
Employee Leadership and Operations: The Operations Supervisor provides daily leadership, direction, and support to staff, establishing work priorities and coordinating assignments to ensure efficient operations and continuity between shifts. Responsibilities include developing work schedules based on event requirements and facility needs; recruiting, hiring, training, evaluating, coaching, and disciplining employees; resolving workplace issues and complaints; and fostering a productive, service-oriented team environment.
Event Coordination and Customer Service: Working closely with Event Coordinators, clients, vendors, contractors, maintenance personnel, and management, the Operations Supervisor coordinates operational needs before, during, and after events. This position ensures staff, equipment, and facility resources are aligned to deliver high-quality service and a positive experience for clients and guests.
Facility Management and Safety: The Operations Supervisor oversees facility readiness, cleanliness, and equipment maintenance, ensuring established quality and safety standards are consistently met. The position also manages operational supplies and equipment within allocated budgets to support effective and reliable service delivery.
Project Oversight and Strategic Leadership: As a member of the facility’s leadership team, the Operations Supervisor oversees construction and renovation projects in collaboration with contractors, maintenance personnel, and management to support facility improvements and operational needs. This position contributes to strategic planning, identifies opportunities to improve efficiency and service delivery, and promotes innovation and positive organizational change to enhance facility operations and the overall client and guest experience.
- Please describe your supervisory-related experience in the areas of recruitment, performance management, conflict resolution, staff training, and the prioritization and scheduling of work. If applicable, be sure to note where this experience involved working with / supervising union-represented employees. (33 pts)
- Please describe your experience working at an Events Center or at a similar type facility. In your answer, be sure to include a description of the types of buildings and events at the facility, as well as how frequently the facility is used. (33 pts)
- Please describe your overall experience planning, supervising, and otherwise administering custodial services for a facility; both on a routine basis and during special (heavy traffic) events. In your answer, be sure to touch on areas such as scheduling staff, assigning work, procuring equipment and supplies, resolving issues, creating operational policies or procedures (cleaning-related rules); handling unexpected issues; etc. (34 pts)
Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.
- Eight years of education and/or experience in facilities maintenance, upkeep, or a specialized maintenance or construction trade, including one year of experience in a supervisory, management, or leadership role; or a combination sufficient to successfully perform the essential duties of the position.
Desirable Qualifications:
- Three years of progressively responsible experience related to the operations of a facility such as the Lane Events Center.
Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.Facilities Supervisor
Selection Process
Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
Strategic Plan
In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The 2025 - 2027 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.
Veteran Preference Information
Salary : $84,178 - $115,232