What are the responsibilities and job description for the Sales Lead position at Lane Bryant?
Company Description Lane Bryant is a fashion brand that designs versatile, solution-driven styles with a focus on plus-size apparel, delivering fashion, fit, comfort, and versatility from the inside out. The brand offers clothing, accessories, LIVI activewear, and intimate apparel through its exclusive Cacique Intimates line. Lane Bryant is committed to empowering customers and associates to live lives filled with possibilities in work, play, and love. With brand headquarters in Columbus, Ohio and stores nationwide, Lane Bryant provides opportunities for individuals who are passionate about fashion, inclusivity, and community impact. Team members are encouraged to “create their lane” by contributing to a positive, confidence-building shopping experience.
Role Description The Sales Lead is a part-time, on-site role based in Monroe, OH, responsible for supporting store leadership in driving sales and delivering an exceptional customer experience. In this role, the Sales Lead assists with daily floor operations, including greeting customers, understanding their needs, recommending products, and ensuring fitting room and sales floor standards are maintained. The position includes coaching and guiding associates during shifts, reinforcing selling behaviors, and helping with onboarding and training of new team members. The Sales Lead supports merchandise presentation, restocking, and promotional set-ups, while monitoring sales goals and contributing to individual and team performance. This role also involves handling basic operational tasks such as opening/closing procedures as assigned, maintaining store cleanliness, and upholding Lane Bryant’s brand values and customer-centric culture.
Qualifications
- Strong Communication skills, including clear verbal interaction and active listening, to engage customers and collaborate with team members.
- Proven Customer Service abilities, with a focus on building rapport, resolving concerns, and creating an inclusive, confidence-building shopping experience.
- Demonstrated Sales skills, including product knowledge, suggestive selling, and meeting or exceeding individual and store sales goals.
- Experience in Sales Management or leadership support, such as guiding peers on the sales floor, supporting store initiatives, and helping execute promotional strategies.
- Background in Training or mentoring, with the ability to support onboarding, reinforce selling techniques, and model best practices for associates.
- Previous retail or fashion experience preferred, especially in apparel or plus-size fashion environments.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.
- Comfort with basic point-of-sale systems, cash handling, and adherence to operational and loss prevention procedures.
- High school diploma or equivalent preferred; additional education in business, fashion, or related fields is a plus.