What are the responsibilities and job description for the Cargo Fraud Analyst II position at Landstar?
What work will you perform?
Cargo Net recently reported a 57% year-over-year increase in straight cargo theft (it’s physically taken) and 1220% increase in strategic cargo theft (you are “tricked” into giving them the cargo).
We are hiring for a senior level analyst to assist with reducing liability and cost related cargo theft by conducting investigations and determining the root cause of network-wide fraudulent incidents. Your analysis will help inform how you educate and raise awareness for combating fraudulent activity throughout the network. If your strengths are in data driven decision-making and confidently having difficult conversations with empathy, then this is the role for you.
Essential Responsibilities:
- Through analysis, identify methods to reduce liability and cost
- Communicate data driven analysis of current risk environment to variety of audiences across the network
- Provide detailed analytical reports of incidents that can be used to create higher awareness
- Analyze trends including demographics and carrier/customer
- Lead investigations and determine root cause of fraud/theft incident.
- Lead discussions with other departments surrounding fraud/theft incidents.
- File appropriate reports.
- Collaborate with law enforcement to access their data to improve fraud mitigation efforts.
- Assign private investigators and work with law enforcement.
- Review reports and invoices for complete and accurate billing/information
- Initiate corrective action and prevent recurrence when applicable.
- Review history and recommend appropriate action to management.
Minimum Experience and Qualifications:
- Bachelor's Degree or equivalent work experience
- Three (3) years of experience in fraud analysis, law enforcement or cargo loss prevention
Preferred Experience and Qualifications:
- Two (2) years of fraud analysis or investigative experience
- Two (2) years of customer service experience
Knowledge, Skills, and Abilities:
- Working knowledge of Excel and Word
- Ability to handle multiple tasks simultaneously
- Ability to work with minimal supervision
- Ability to make decisions independently
- Excellent organization and communication skills