Cargo Loss Prevention Analyst

Location: Onsite Jacksonville

Schedule: Monday – Friday 8am -5pm rotating on call shifts

What work will you perform?

As a Cargo Loss Prevention Analyst, you will serve as a key point of contact for cargo-related safety incidents and play an important role in protecting the integrity of freight moving under Landstar’s network. In this role, you will help reduce incidents of cargo damage, theft, or loss by supporting investigative efforts, analyzing incident trends, and promoting preventative practices across the organization. You will work closely with customers, carriers, owner-operators, and internal departments to gather information, review documentation, and assist in resolving cargo-related concerns. Leveraging your analytical skills and customer service experience, you will help identify risks, support process improvements, and provide guidance that strengthens cargo security and operational accountability.

Essential Responsibilities:

• Serve as a point of contact for customers, carriers, departments, and owner-operators regarding cargo-related incidents
• Investigate, assess, and support the resolution of cargo issues
• Utilize critical thinking and problem-solving to analyze complex incidents
• Review and verify documentation; obtain missing information as needed
• Maintain records related to trailer safety locks, seals, and cargo incident tracking
• Provide verbal coaching and assign training to agents and owner-operators on cargo prevention best practices
• Perform other duties as assigned

Required Minimum Experience and Education:

• High school diploma or GED required
• 2 years of experience in the transportation industry

Preferred Experience and Education:

• 1 year of experience in loss prevention
• 1 year of experience in data analysis
• 1 year of experience in CTPAT

Knowledge, Skills, and Abilities:

• Proficiency in Microsoft Office
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Professional demeanor with strong interpersonal skills
• Ability to work independently and manage time effectively
• Well-organized with attention to detail

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow.  We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.