What are the responsibilities and job description for the Account Manager position at Landscape Services, Inc.?
Landscaping Services, Inc. (LSI) is seeking a highly motivated, experienced, and client-focused professional to join our growing Donelson, TN business as an Account Manager.
The Company
For nearly 35 years, LSI has built a reputation as an industry leader in Tennessee. As development in the Nashville area continues to accelerate, LSI is poised to continue its tremendous growth as the foremost grounds management provider in the Southeastern region of the country. LSI is a full-service commercial landscape company, offering landscape maintenance, landscape design & construction, snow services, irrigation expertise, exterior facility solutions, and more. We serve the area's premier commercial properties and communities.
The Opportunity
Growth creates opportunity We are seeking an A-Player to join our vibrant local business, which is part of a progressive horticultural organization with national reach. As an Account Manager, you'll:
- Achieve revenue, profitability, and contract renewal goals.
- Build relationships with LSI clients and ensure client satisfaction.
- Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
- Manage all customer communication with proper urgency.
- Proactively promote and sell any possible landscape enhancements to existing customers.
- Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
- Lead in the resolution of customer problems or concerns.
- Ensure renewals of each current account within the customer portfolio.
If this sounds exciting to you, we are seeking a leader with these qualifications:
- 3 years' experience in the landscape industry in an account management or similar capacity
- Strong organization and conflict management abilities
- Capacity to make critical judgments, solve problems and demonstrate careful attention to detail.
- Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
- Experience managing sales and estimation processes (job costing, proposals, etc.)
- Exceptional interpersonal communication and relationship building skills.
- A Winning Attitude
As an LSI Account Manager, you will enjoy:
- Competitive salary, plus a healthy performance and retention-based incentive program
- Company vehicle or monthly stipend package
- Paid vacation and holidays
- Full suite of health insurance – medical, dental, vision, etc.
- 401(k) with company match
- Professional development opportunities
- Exceptional company culture