What are the responsibilities and job description for the Floral & Plant Services Supervisor position at Landscape Garden Centers?
Floral & Plant Services Supervisor
Location & Work Model: On-site – Sioux Falls, SD
Local travel to commercial and residential customer locations using a company vehicle.
Schedule: Full-time, year-round position. Flexible hours required during peak seasonal periods, especially spring through fall. Local travel between customer locations throughout the workday. Occasional early morning, evening, or weekend work may be needed based on installation schedules and seasonal demand.
The Role
The Floral & Plant Services Supervisor is a hands-on leadership role that combines customer service, team supervision, horticultural knowledge, and business development. This position leads daily plant and floral service operations while actively participating in installations, maintenance, and seasonal rotations. The role works closely with customers to maintain attractive, healthy environments and identify opportunities to expand services over time.
What You’ll Do
- Lead interior and exterior plant and floral installations, seasonal rotations, and ongoing maintenance services
- Build strong relationships with commercial and residential customers to ensure high-quality service and retention
- Supervise and support Floral Decorators and Plant Specialists in daily service activities
- Coordinate service schedules, installation timelines, and route planning
- Monitor plant health and recommend replacements, enhancements, or seasonal updates as needed
- Identify opportunities to expand services within existing customer accounts
- Assist with generating new business through referrals, networking, and customer relationship development
- Order plants, containers, floral materials, and related inventory to support service operations
What We’re Looking For
Required Qualifications
- High school diploma or equivalent
- Experience in landscaping, interiorscape services, horticulture, floral design, or a related field
- Knowledge of plant care, seasonal flowers, containers, and horticultural practices
- Strong customer service and communication skills
- Ability to lead and support a small team in a hands-on work environment
- Strong organizational and scheduling abilities
- Valid driver’s license with acceptable driving record
- Ability to lift 25–50 pounds and perform physical installation and maintenance work
- Ability to work indoors and outdoors in varying weather conditions
- Ability to travel locally between customer locations throughout the workday
Preferred Qualifications
- Previous supervisory or team lead experience
- Experience working directly with commercial or residential customers
- Sales or account growth experience
- Inventory ordering or purchasing experience
- Experience coordinating routes or service schedules
Why This Role
This role offers variety, independence, and the opportunity to combine creativity with leadership. You’ll work directly with customers, help shape attractive spaces, and play a key role in growing a service-oriented business. For someone who enjoys hands-on work, relationship building, and leading a team, this position provides strong day-to-day variety and visible impact within a stable, year-round position.
Equal Opportunity Employer
Our client is an equal opportunity employer and values a diverse workforce. All employment decisions are made based on qualifications, merit, and business needs.